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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,720 Reviews

4,720 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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September 21, 2024

My sail man was Ozie and Ban , they were great , and make me feels that they were no pressure to buy. More

by DAVIDSONJOSEPH215
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Millspaugh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ozie and Ben , Ronald Sanchez, David Lopez
September 21, 2024

Amazing experience! Service advisor was a class act, took care of my needs in a timely manner. More

by RTORRESC5R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obi Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

I’m very impressed with the service they did. They are awesome thank you so much!! More

by AGUERARICARDO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rasiel Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Obi Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Millspaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Snow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Jopke, Alex Barroso, Taylor Schwinn
September 19, 2024

Paid $1250. 00 to fix starting issue. They didn't fix it. Then they tried to say it was bad gas , which I have another shop's document that says clean system, no More

by mikechit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Castori
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rasiel Echeverria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Snow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Jopke, Alex Barroso
September 19, 2024

This is the worst dealer service department I have ever dealt with. I will never go there again, More

by chicagodave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Castori
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"Chicagodave" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 19, 2024

They were quick, friendly, and efficient. However, my insurance is still stating there is an open recall notice on my vehicle that I had fixed at this location. Not sure how to resolve this More

by goodwin.nick1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Millspaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Barroso
September 19, 2024

It was good. I liked it. I evan think it was great. I would go there again. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rasiel Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Dealer service department is good as always, easy pick up and drop off. And all was fixed More

by david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 18, 2024

Excellent courtesy and quick service. I am very satisfied with this advisor. Will come again gladly. More

by jmmalfonsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Schwinn
Sep 19, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 18, 2024

Well it did take a couple of times to get scheduled for my service appointment, Once I arrived service was friendly, professional, and quick. More

by selewis1977
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barroso
Sep 19, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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