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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,841 Reviews
Call Service Center (239) 500-0000

4,841 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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October 04, 2024

Good customer service, nice and clean area. Service took a little longer but not bad. More

by rodriguezalexey49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rasiel Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Obi Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Millspaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Snow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Jopke, Alex Barroso, Taylor Schwinn
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October 04, 2024

I am very please with the service center, but I am still very upset with the process of me leasing this jeep. I was not satisfied at all. I still have not received 450.00 for my disposition fee that k was More

by paul.neira99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 03, 2024

Mike was very professional and a real gentleman. Explained everything to me. Thank you Mike. More

by Linda Byrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Vinals
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 03, 2024

The service from my technician was great, but the Time I had to wait for parts to get my issue solved sucked as well as the rental which was provided to me. More

by ANITA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barroso, Taylor Schwinn
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October 03, 2024

Efficient, personal, timely! You think, I think, so there you have it. Gotta go now!! More

by CAMPBELLSCUSTOMCARPET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Schwinn
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October 03, 2024

Was told my jeep is ready however it was not. Makes me suspect if oil change was even done. More

by harveysimp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Schwinn
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October 03, 2024

Been there 3 times to fix a water leak. Garbage service to say the least More

by nelsontrevor
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Jopke, Alex Barroso
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October 02, 2024

They cheated us and lied I have no respect for them and can say nothing nice about them. More

by shirleyhrabar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t have any contact with these people
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Oct 03, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Shirley. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

Oct 03, 2024 -

shirleyhrabar responded

We had our suv for 3 years and I always say the same thing AND NOTHING HAD BEEN DONE.even when I bring it in for a car wash I get it back dirty they don’t care about a customer all they care about is selling a car

October 01, 2024

The service center was expedient in the work performed on my vehicle and had excellent communication. More

by Dave Masters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 30, 2024

Service was good. I needed it. I made an appointment. They did it. It happened. I was there. I can prove it. More

by catterly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
There were employees there. They were there. I met them. They had names. I was there. I can prove it.
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Oct 03, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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