Cape Coral Chrysler Dodge Jeep Ram - Service Center

Car was not ready when promised and the service center did not communicate very well. They left me stranded without a care for 2 days. did not communicate very well. They left me stranded without a care for 2 days. More

Needed to get the dash replaced in our truck due to bubbling.. We let them know that we needed it before Thursday and they made sure we had it Wednesday! Very pleased. bubbling.. We let them know that we needed it before Thursday and they made sure we had it Wednesday! Very pleased. More

Excellent Service. Repaired correctly the first time! Service advisor Mike Castori kept me in the loop as to the status of my repair. Repaired correctly the first time! Service advisor Mike Castori kept me in the loop as to the status of my repair. More

Second time I've been here for service. Oil change and tire rotation was promptly done, but when I got home noticed oil dripped down my front bumper. It would have been nice to have it wipe Oil change and tire rotation was promptly done, but when I got home noticed oil dripped down my front bumper. It would have been nice to have it wiped off or run through their car wash like the first time I was there. More

this dealer people are xxxxxxxxx period always giving the run around when customer needs help or service but in the other hand they always trying to upcharge for anything you want to get done on your vehicle run around when customer needs help or service but in the other hand they always trying to upcharge for anything you want to get done on your vehicle even when is a recall you people suck More

I took my vehicle in on July 29th for a warranty repair on the stereo. I was promptly told the same day that the issue was a faulty amplifier but the parts would need to be ordered. It’s now been almost on the stereo. I was promptly told the same day that the issue was a faulty amplifier but the parts would need to be ordered. It’s now been almost 3 weeks and no parts have arrived. When I go online to look up the amplifier in question, at other Jeep dealers, the part is avail for purchase. I’m not sure what is taking so long to get the parts. More

Rasiel always gives great customer service, he's always on top of his game every day. on top of his game every day. More

Once again, everything was just right. From making the appointment to transportation and collection, the arrangements made directly with Mike were perfect and reliable. From making the appointment to transportation and collection, the arrangements made directly with Mike were perfect and reliable. More

Came in for a check engine light, while diagnosing that, tried to tell me my rear brakes were at a 3/10, when I had them checked a week prior at 5/10. Made me then question the rear the diff leak they said tried to tell me my rear brakes were at a 3/10, when I had them checked a week prior at 5/10. Made me then question the rear the diff leak they said I had, and they quoted me for a rear diff seal and flush, $189, also telling me not covered under warranty, but when they gave me a copy of the warranty submittal, they put rear diff plug, so was it the seal or plug? After talking with my previous dealerships dealt with and calling Mopar, this should of been a warranty issues. At no time did they try to make it right, they almost charged me for rear brakes $600, I did not need yet. I do not trust them. I would give Mike C a 0 star. Was able to "squeeze" me into the schedule and offer 10% for military discount, but not trustworthy after caught them lying about the brakes. More

Was an excellent service. will recommend it to people. shout to Lisa for an exceptional customer service. will recommend it to people. shout to Lisa for an exceptional customer service. More