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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,978 Reviews

4,978 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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October 25, 2024

After much confusion getting through to a person only to find out you were closed for a week. I finally towed my car to you. The service department was great and went out of their way to make it better. Had More

by ralandsan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obi Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 25, 2024

Quick efficient and friendly. Went out of their way to help me and bonus car wash! More

by paigebrown82
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rasiel Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 25, 2024

They did a great job. Every time I have needed service this dealership has taken care of the issue. More

by blscribner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 25, 2024

you all were nice and helpful with our service and took great car of our vehicle More

by bfacella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 24, 2024

Too many things were not done right, first I am coming in to get a part installed that was supposedly there - then it was not. After that my car sat in the shop for a day without anyone letting me know what More

by Tracker
Recommend Dealer
No
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Schwinn
Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"Tracker" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 24, 2024

The speed and quality of the service and repair was great. I will be going there again. More

by loganhopper239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rasiel Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 24, 2024

The rates for services were far more than what would be expected from a dealer. $1000 for two batteries is borderline criminal. More

by Macdaddy1863@outlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rasiel Echeverria
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

October 24, 2024

Lisa is very conscientious and ensures everything gets done. She is pleasant and knowledgeable. Thanks More

by pennock1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Millspaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 24, 2024

I was charged $250 for work not done, so they can tell what I told them when I bought the vehicle in. Did not advise of the charge until afterwards.. More

by lucila115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Millspaugh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"Lucila115" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 24, 2024

They were right on schedule with my recall. They said it would take 1 1/2 hours and it did More

by rebcca.quint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barroso
Oct 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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