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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,694 Reviews

4,694 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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August 13, 2024

I did not purchase my vehicle from this dealership however the service department was terrible at the dealership I purchased from. I thought I would try this dealership, it was easy to make the appoin More

by ejlocke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not contact any employees listed
Aug 15, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 13, 2024

Lisa was very helpful and always just a phone call away which was much appreciated. More

by cherylpaladino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Millspaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 13, 2024

Lisa can't fix all of the mistakes made. I don't plan on coming back More

by ft.ladidale
Recommend Dealer
No
Employees Worked With
Lisa Millspaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"Ft.ladidale" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 13, 2024

Great job by everyone in the services department at Cape Coral Chrysler Dodge jeep ram More

by ibrahimjr1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rasiel Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Collazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Obi Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Millspaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Jopke, Alex Barroso, Taylor Schwinn, Ben Panariello
Aug 15, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 12, 2024

Promt and communicated throughout the repair process to left me know the status of the repair. More

by picholasnower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 11, 2024

They did an amazing job they went well beyond my expectation very professional well done thank you More

by rstenzel3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rasiel Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Collazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Obi Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Millspaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Snow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Jopke, Alex Barroso, Taylor Schwinn, Ben Panariello
Aug 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 11, 2024

She was great did everything she could to get my car back to me 100% fixed and always responded quick!! More

by vbasso93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Millspaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 10, 2024

Mike is the best service advisor the dealership has! All items taken care of 100% More

by AJLONGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 09, 2024

Thomas was very understanding of my situation, i came 17 hours away and had a CEL blinking on my Grand cherokee, he helped me through and told me what he would do next in my situation as i didn’t want to sp More

by kbreneiser14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Jopke
Aug 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 09, 2024

Miss diagnosed my Ram. And doesn't listen to the customer about issues. Also doesn't read history on truck. More

by aualum1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Castori
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"Aualum1998" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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