Cape Coral Chrysler Dodge Jeep Ram - Service Center

Came in for a check engine light, while diagnosing that, tried to tell me my rear brakes were at a 3/10, when I had them checked a week prior at 5/10. Made me then question the rear the diff leak they said tried to tell me my rear brakes were at a 3/10, when I had them checked a week prior at 5/10. Made me then question the rear the diff leak they said I had, and they quoted me for a rear diff seal and flush, $189, also telling me not covered under warranty, but when they gave me a copy of the warranty submittal, they put rear diff plug, so was it the seal or plug? After talking with my previous dealerships dealt with and calling Mopar, this should of been a warranty issues. At no time did they try to make it right, they almost charged me for rear brakes $600, I did not need yet. I do not trust them. I would give Mike C a 0 star. Was able to "squeeze" me into the schedule and offer 10% for military discount, but not trustworthy after caught them lying about the brakes. More

Once again, everything was just right. From making the appointment to transportation and collection, the arrangements made directly with Mike were perfect and reliable. From making the appointment to transportation and collection, the arrangements made directly with Mike were perfect and reliable. More

Friendly staff that are working to find the problem with my vehicle and repair it properly my vehicle and repair it properly More

Second time I've been here for service. Oil change and tire rotation was promptly done, but when I got home noticed oil dripped down my front bumper. It would have been nice to have it wipe Oil change and tire rotation was promptly done, but when I got home noticed oil dripped down my front bumper. It would have been nice to have it wiped off or run through their car wash like the first time I was there. More

Rasiel always gives great customer service, he's always on top of his game every day. on top of his game every day. More

I took my vehicle in on July 29th for a warranty repair on the stereo. I was promptly told the same day that the issue was a faulty amplifier but the parts would need to be ordered. It’s now been almost on the stereo. I was promptly told the same day that the issue was a faulty amplifier but the parts would need to be ordered. It’s now been almost 3 weeks and no parts have arrived. When I go online to look up the amplifier in question, at other Jeep dealers, the part is avail for purchase. I’m not sure what is taking so long to get the parts. More

Quick, reliable, and always able to get me in in a reasonable amount of time. They do forget to check my turn signals on a known issue with the newer dodge chargers, otherwise, they do great works. reasonable amount of time. They do forget to check my turn signals on a known issue with the newer dodge chargers, otherwise, they do great works. More

On point with service no unnecessary paper work and gave me accurate time frame for my car to be complete me accurate time frame for my car to be complete More

Bought my car from the dealership and was really disappointed, it has issues and Taylor is the only reason why I keep coming back. Everyone else there needs to take a lesson from Taylor on customer disappointed, it has issues and Taylor is the only reason why I keep coming back. Everyone else there needs to take a lesson from Taylor on customer service and professionalism in general. More

Alex was great! Service and customer service was great! Thank you. Quick fix and good communication. Service and customer service was great! Thank you. Quick fix and good communication. More