Cape Coral Chrysler Dodge Jeep Ram - Service Center

Worse service ever. . check the Better Business Bureau. That is the least they could say. Overall I’d rather travel outside of the area to get anything done to my vehicle . check the Better Business Bureau. That is the least they could say. Overall I’d rather travel outside of the area to get anything done to my vehicle More

Went for oil change on 6/13/25 after hour they said my car is ready but need to schedule appt for recall on vehicle and for that they will get me rental vehicle and he will keep work order till then, got car is ready but need to schedule appt for recall on vehicle and for that they will get me rental vehicle and he will keep work order till then, got home and my oil was still on same % . Eddy was supposed to schedule rental for 6/17/25 with pick up time 1:30pm . When i called on 6/17/25 to confirm vehicle will be ready since I have to take off of work there was nothing on schedule and I was told someone will call me. I got text msg on 5/20/25 from Eddy that they are still working on scheduling rental for me. No response from anyone when I asked about why no one called me on 17th when he originally supposed to schedule drop off and pick up and what happened to the oil change. It is 7/3/2025 and still no one called me to schedule appointment . No one to answer on oil change but they sure used my FlexCare vehicle protection for the oil change fee. More

Haven't got my truck yet. New and something wrong with it. Never even got to take it home. Very dissatisfied New and something wrong with it. Never even got to take it home. Very dissatisfied More

Service writer, Bishoy , was friendly, knowledgeable and helpful, I am recommending the dealership to anyone. helpful, I am recommending the dealership to anyone. More

Worst service dept in the business! Had a horrible experience where they kept my vehicle and gave me the run around. Tried a second time and same situation. Don't take your vehicle here Had a horrible experience where they kept my vehicle and gave me the run around. Tried a second time and same situation. Don't take your vehicle here unless you dont need it for a week or more. They'll do work you dont approve and overcharge you for it. More

Darren is a great advisor ! He was able to get me in and out in an hour . He was honest and upfront about the process of the extended warranty when I needed to get my tire chang He was able to get me in and out in an hour . He was honest and upfront about the process of the extended warranty when I needed to get my tire changed . Keep up the great work ! More

Darren was very personable and professional to work with. I arrived 10 minutes early to my appointment, was greeted immediately and the whole process was smooth and completed in a timely manner. I arrived 10 minutes early to my appointment, was greeted immediately and the whole process was smooth and completed in a timely manner. More

It's clean. And appears to be well managed. Lisa was pleasent and listed to my concerns about the work to be performed on my car. Work was done on time. And appears to be well managed. Lisa was pleasent and listed to my concerns about the work to be performed on my car. Work was done on time. More

I’ll say that all the staff really helped me with my truck I appreciate them all and whoever was hands on with my truck and as well in the inside it was a frustrating moment but I appreciate them all fo truck I appreciate them all and whoever was hands on with my truck and as well in the inside it was a frustrating moment but I appreciate them all for keeping posted as well thank you to everyone More

Check in process is slow but other then that everything was fine Great experience overall was fine Great experience overall More