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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,836 Reviews

4,837 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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August 19, 2024

Great service with people of really had my best interest at heart I will definitely recommend it More

by marianieto1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barroso
Aug 21, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 19, 2024

I was taken care of in a timely manner, very professional, they made sure I had a ride to and from the dealership. More

by timein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rasiel Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 18, 2024

Clean, personable and friendly dealership. Service people are thorough and explain things clearly. They show due concern for my time and schedule too. More

by gdnicholls1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 18, 2024

Your dealership by far is the worst I have ever dealt with. Your lack of knowledge and customer service is at the bottom. You had no problem taking my money almost 6000 dollars and you fixed nothing. Al More

by tyshar6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Schwinn
Aug 21, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"Tyshar6" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Aug 21, 2024 -

tyshar6 responded

My name is Richard sturgeon the invoice is under my wife Kim you can get my contact info for the invoice

August 18, 2024

Friendly And professional service. Did not have to wait long for my oil and filter change. More

by solson9377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 21, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 17, 2024

Car was not ready when promised and the service center did not communicate very well. They left me stranded without a care for 2 days. More

by cormac91214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Barroso, Taylor Schwinn
Aug 21, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"Cormac91214" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 17, 2024

Rasiel was very helpful. He explained in detail what the problem with my car was, and assured me that it would be completed in a timely manner. My car is riding much better More

by strupiano46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rasiel Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 17, 2024

The dealership is very nice & clean, nice waiting area. Lisa was very honest & good. Tom the parts manager was also very helpful, More

by beth5913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Millspaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 17, 2024

The actual service was great! Service writer was great! Waiting room was great! Having said that...You need to tell the new safety glass people to turn it down about 5 notches. More

by chuck.cantieny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rasiel Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 17, 2024

Service department at the front drop off area is good. Point man was Alex. The team in the garage is horrible. I had a broken window motor under warranty, that was repaired, but the mechanic left a ni More

by richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Barroso
Aug 21, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Richard. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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