Cape Coral Chrysler Dodge Jeep Ram - Service Center

Water pump replaced on Ram 1500. Service didn’t verify replacement or check it. I drove away smelled coolant . Found service hadn’t connected lower radiator hose. Terrible service do Service didn’t verify replacement or check it. I drove away smelled coolant . Found service hadn’t connected lower radiator hose. Terrible service do not go to this dealer. Didn’t accept any responsibility! More

Once again, everything was just right. From making the appointment to transportation and collection, the arrangements made directly with Mike were perfect and reliable. From making the appointment to transportation and collection, the arrangements made directly with Mike were perfect and reliable. More

Came in for a check engine light, while diagnosing that, tried to tell me my rear brakes were at a 3/10, when I had them checked a week prior at 5/10. Made me then question the rear the diff leak they said tried to tell me my rear brakes were at a 3/10, when I had them checked a week prior at 5/10. Made me then question the rear the diff leak they said I had, and they quoted me for a rear diff seal and flush, $189, also telling me not covered under warranty, but when they gave me a copy of the warranty submittal, they put rear diff plug, so was it the seal or plug? After talking with my previous dealerships dealt with and calling Mopar, this should of been a warranty issues. At no time did they try to make it right, they almost charged me for rear brakes $600, I did not need yet. I do not trust them. I would give Mike C a 0 star. Was able to "squeeze" me into the schedule and offer 10% for military discount, but not trustworthy after caught them lying about the brakes. More

On point with service no unnecessary paper work and gave me accurate time frame for my car to be complete me accurate time frame for my car to be complete More

Alex was great! Service and customer service was great! Thank you. Quick fix and good communication. Service and customer service was great! Thank you. Quick fix and good communication. More

Bought my car from the dealership and was really disappointed, it has issues and Taylor is the only reason why I keep coming back. Everyone else there needs to take a lesson from Taylor on customer disappointed, it has issues and Taylor is the only reason why I keep coming back. Everyone else there needs to take a lesson from Taylor on customer service and professionalism in general. More

I have been using your establishment since moving to Cape Coral and I have ALWAYS been pleased with the service and dealing with the personnel. I will most certainly continue using your services. Coral and I have ALWAYS been pleased with the service and dealing with the personnel. I will most certainly continue using your services. More

I dropped the 2021 Rubicon off for a factory recall on the clutch. The parts were replaced and got the jeep back the same day. Everything went freat with the service. the clutch. The parts were replaced and got the jeep back the same day. Everything went freat with the service. More

Lisa can't fix all of the mistakes made. I don't plan on coming back I don't plan on coming back More

Taylor was very informative, helpful, and considerate. Understood my car problem and helped me out the very next day Understood my car problem and helped me out the very next day More