Cape Coral Chrysler Dodge Jeep Ram - Service Center

The advisor was very helpful and very nice and so was everyone at the dealership everyone at the dealership More

Miss diagnosed my Ram. And doesn't listen to the customer about issues. Also doesn't read history on truck. And doesn't listen to the customer about issues. Also doesn't read history on truck. More

Thomas was very understanding of my situation, i came 17 hours away and had a CEL blinking on my Grand cherokee, he helped me through and told me what he would do next in my situation as i didn’t want to sp hours away and had a CEL blinking on my Grand cherokee, he helped me through and told me what he would do next in my situation as i didn’t want to spend an arm and a leg. Thank you Thomas! More

The first time I was there, the customer service was really top notch. The second time, the quality of how they handle information (notifications, contact, etc.) and the way they give you information ab really top notch. The second time, the quality of how they handle information (notifications, contact, etc.) and the way they give you information about what's broken or what needs to be done was unfortunately completely lacking. I don't know if I'll go there again or find another RAM dealer, as the people have already improved. More

I was pleased with my servicework performed by cape coral Dodge RAM. I was a little disappointed that the drive ups were taken before scheduled appointments. Dodge RAM. I was a little disappointed that the drive ups were taken before scheduled appointments. More

You need to get Thomas More help he shouldn't have to do it all by himself it all by himself More

Service manager Danny was very attentive to my concerns and resolved the issues I had. I still would like the dealership to bring back shuttle service and not use car share service. and resolved the issues I had. I still would like the dealership to bring back shuttle service and not use car share service. More

Taylor always gets our vehicles in quickly and is great at giving us status updates. at giving us status updates. More

Did not get call back when I asked for status on vehicle. I had to call back a couple times before getting response and only got it back through text. When trying to schedule appointment for serve I was su I had to call back a couple times before getting response and only got it back through text. When trying to schedule appointment for serve I was supposed to get a call back and didn't and had to call back. More

Service completed promptly and checkout was efficient. Still a bit of a backlog though on booking appointments Still a bit of a backlog though on booking appointments More