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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,816 Reviews

4,816 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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July 20, 2024

The condition of the car was worse than before the service. More errors on the display than before. More

by RESTAURANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Schwinn
July 20, 2024

Owning diesel trucks, I’d say this is the only service center close to me that has techs that know what is going on and how to properly fix it. When it comes to Service writers, don’t expect calls about u More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure service writer, female. Nice in person
July 20, 2024

Outstanding ! Seems like everyone there ,tries their best ,to help . The speed of work performed is just amazing . More

by hero1412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Schwinn
July 19, 2024

Always a pleasure. They treat me respectfully. Mike is awesome. Wait reasonable. Comfortable waiting and great coffee! More

by R2ANGELS63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2024

We took our vehicle in for an oil change. Everything went fine except we had to wait longer than expected for someone to check us in. Next time we’ll try the express lane and see if that’s an More

by joan.horlacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Panariello
Jul 05, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with this feedback.

July 01, 2024

This was one of the smoothest service appointments I've had at any dealership, anywhere. Taylor Schwinn and all the employees I dealt with went way to ensure my needs were met in a timely manner. More

by lvdjtull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Tolson, Taylor Schwinn
Jul 02, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 25, 2024

At my last appointment I wanted for a couple hours and they said they replaced a part but when I pulled always in vehicle it had not been fixed. I messaged the service representative and he never replied. More

by timteter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rasiel Echeverria
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Tim. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

June 25, 2024

Very long wait times. Took one hour to tell me they have to order a headrest and they can't update my radio. Two hours to replace the headrest. More

by HRMNHEATHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Millspaugh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"HRMNHEATHER" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 23, 2024

Dealership was very nice and my car was ready in about 45 to an hour. More

by mirlandieetienne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Aguinaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 22, 2024

Mike my service advisor is always friendly and gets the job done quickly! Highly recommend More

by Chase Nixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Great to have you back with us again!

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