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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,694 Reviews

4,694 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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May 10, 2024

Excellent and courteous service. I will definitely recommend you to all my friends never a complaint More

by texasgirlsandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quentin Burgess
May 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 10, 2024

50 /50. My u connect still doesn’t work and was told there was nothing yall can do for now???? So my truck could be stolen and un able to tracked?? This is More

by ddroke1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russ
May 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

"Ddroke1" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 10, 2024

I was greeted kindly and kept informed about exactly what I was having done and how long it would take. Waiting room was comfy, great experience. More

by jerry91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
May 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 10, 2024

Easy to deal with, walked me through the diagnostics. Pickup took a little while because the service desk was undermanned. More

by jeffstokoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
May 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 10, 2024

I had to have a warrantied part repaired and it was done quickly. Staff kept me informed of the progress and I was very happy More

by ShareeBaree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom - my service advisor, Juan Flores
May 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 10, 2024

Excelente atención al cliente , pacientemente , me ayudó mucho con todas mis preguntas muy atento y claro More

by adriana.1978m
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
May 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 10, 2024

The staff was very professional and courteous. The service manager, Mike, was quite helpful in arranging transportation for me, not only in getting me back to my house, but when it was time to pic More

by jmayotte46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "Big Mike" Tota
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 08, 2024

I recently visited Cape Coral Chrysler Dodge Jeep Ram for a routine oil change, and I must say, the service was exceptional. The staff was prompt and professional, ensuring my car was attended to immediately More

by vdoimeadios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately, I don't remember the name
May 09, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 08, 2024

The process was quick and easy. My service rep was attentive, courteous, and very helpful throughout the process. More

by ALBERT.74.09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Flores
May 09, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 07, 2024

Talked to four different people to find if my service complete. No one got back to me. The next morning when I went to dealership I found out is was done at 1 pm. More

by bettychristiansen58
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Flores
May 07, 2024 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention, Betty. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

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