Cape Coral Chrysler Dodge Jeep Ram - Service Center
Cape Coral, FL
4,978 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center
My experience at Cape Coral Jeep dealership was exceptional, largely due to the outstanding service provided by Emily. In a business branch that has undergone changes, Emily stood out as a true dif exceptional, largely due to the outstanding service provided by Emily. In a business branch that has undergone changes, Emily stood out as a true difference maker. Her customer service skills were simply above and beyond. She not only listened attentively to my needs but also made executive decisions that were always in the best interest of me, the client. Interacting with Emily was like a breath of fresh air - she radiated positivity and sincerity. She consistently went the extra mile to ensure that I was satisfied and treated with the utmost care. Emily truly embodies what it means to provide excellent customer service, and she is undoubtedly an asset to the dealership. I will come back to do business in the future because Emily rectified an unfair problem from my previous visit in mid May. In addition to Emily's exceptional service, I must also highlight the outstanding contributions of Alejandro at Cape Coral Jeep dealership. Alejandro's kindness and attentiveness was remarkable, and he consistently followed through with every request. His dedication to ensuring customer satisfaction did not go unnoticed. Thanks to Emily and Alejandro, what started as a negative experience transformed into a truly memorable one. Their professionalism, kindness, and commitment to excellence turned the tide, and I'm sincerely grateful for their efforts. They exemplify the highest standards of customer service, and I can't thank them enough for their outstanding service. More
My visit was fast and efficient. Happy with result and relieved the service center is can trusted. Happy with result and relieved the service center is can trusted. More
I came in the afternoon for an oil change. The wait was not long. The tech was quick and responsive. Service was great. The wait was not long. The tech was quick and responsive. Service was great. More
The place was very clean, which was a pleasant great experience. That is all that I have to say for your 15 word minimum (which is ridiculous) experience. That is all that I have to say for your 15 word minimum (which is ridiculous) More
$1,000. 00 for a rear door lock on a Jeep.!? really.!? best part of my experience. service agent Ms. Chris was all happy and smiling and giggly about the pric 00 for a rear door lock on a Jeep.!? really.!? best part of my experience. service agent Ms. Chris was all happy and smiling and giggly about the price...I sure as xxxx wasn't. was talking with sale agent about trading Jeep. But, after been robbed by service dept. no way I was going to do business with Cape Coral Ram. lost me as a customer in service & sales depts. good luck... at least you made a good score from $1,000. door lock Joe More
Came in for a repair service that was cause by a Valvoline oil change location. Thomas took care of me and kept me updated on the service, he even told me exactly what had caused the problem. Valvoline oil change location. Thomas took care of me and kept me updated on the service, he even told me exactly what had caused the problem. More
The prices for labor is crazy, the parts are less than the labor in one week spent $1800. the labor in one week spent $1800. More
When in for navagation update was quote 266. 00 waited for over an hour with a schedule appointment and i was told that the update wouldn't work. Shouldnt they have know this especially with 00 waited for over an hour with a schedule appointment and i was told that the update wouldn't work. Shouldnt they have know this especially with the Vin # Disappointed took my money and left the same way as coming in and less $266 . I own a business if i charge whatever amt and i couldn't competed it I wont charge them. Sad Never going back after this experience. More
I went to service my car and Ben is the one who handled it. He was so amazing. Very courteous, professional and so helpful to the last minute of my visit. Thank you, Ben, you made my visit so pleasant and it. He was so amazing. Very courteous, professional and so helpful to the last minute of my visit. Thank you, Ben, you made my visit so pleasant and worry-free. More