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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,818 Reviews

4,818 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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January 02, 2023

Everyone there passed the buck. Very poor service and the salesman lied about my coverages More

by PDHARRIS361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
RENE POITEVIN
Jan 02, 2023 -

Cape Coral Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 02, 2023

When I pulled up to the service area, no one was there to great. Had to go looking for someone to just start the process. More

by trooneyusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Cape Coral Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 02, 2023

Outstanding buying experience with a dedicated staff who will go absolutely above and beyond for you! They truly made me feel comfortable and apart of a family throughout The Who process! More

by BAILEY.CALLOWAY96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "Big Mike" Tota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Ganzi, Patrick Lewis, Jarrod Litzinger
Jan 02, 2023 -

Cape Coral Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 31, 2022

Left oil filter loose and wouldn’t get me in right away to fix Leaked oil all over my driveway More

by brandonscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know who
Jan 02, 2023 -

Cape Coral Chrysler Dodge Jeep Ram responded

Your feedback has been provided to the team and they will be following up with you directly to help you.

December 30, 2022

I was greeted quickly and they were very efficient. My Car was done sooner than expected. More

by scshells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Great to see you back again!

December 30, 2022

Went in for oil change, came out with a new car! I’d say I had a good birthday. More

by ELLABELLA848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Dec 30, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 30, 2022

I was in for a recall and warranty work. Everything went fine. I believe Chis helped me. More

by MIKECIO1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2022

Very nice people. All were helpful and very educated with the process. I would definitely recommend this dealership. More

by joshkiefer.electricconnection
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 29, 2022

We had a service appointment scheduled months in advance for an oil change, tire rotation and for warranty work to be addressed. They were unable to complete any warranty work stating they needed an additio More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Reid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Tolson
Dec 29, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Alex. This feedback is lacking in crucial information necessary to contact you. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 29, 2022

Been in service twice and still can’t figure out problem… I was told Jay would reach out and crickets… I will make sure I let everyone know about my experience More

by Deelo1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Reid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Dionne. Your feedback here and on Google has again been provided to the team and they will be following up with you directly to help you.

Jan 06, 2023 -

Deelo1126 responded

Can’t get any service…. No return phone calls Brand New Truck still not fixed…. Not sure if it safe to drive

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