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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,687 Reviews

4,688 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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May 21, 2022

They saw me arrive and greeted by name. Nice touch. Granted 8am and only a 1.5 wait until engine cooled enough for a standard oil change. Now do you change fob battteries? More

by mpfdchairman
Recommend Dealer
Yes
Employees Worked With
Lady Jennifer idk
May 21, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 21, 2022

The people are friendly and knowledgeable. The oil change and tire rotation were down in a timely manner. They also did a vehicle check. Notified me of needing rear brakes . More

by petewoods156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 21, 2022

Excellent service and friendly staff I recommend this facility Dealership is top notch and I plan to buy my next car there More

by Billy Fulk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 21, 2022

Everyone was extremely helpful and friendly. Dealership is clean, professional and modern. Quentin answered our questions expertly. More

by mminich
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quen
May 21, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 20, 2022

Chris finally found out why I didn't get and warning went I was backing up and a car can behind me. My truck didn't have that option. I had my truck in twice for the same reason. This is one of the reason I More

by momk6319
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 20, 2022

The waiting area is clean, they provide free coffee. They couldn’t fix my car as they can not even order the ABS control module until 01/03/2023. Chris did supply another solution which I am going to More

by petewoods156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 20, 2022

Friendly and fast service. Got my son and I checked in, showed us around, and got us going quickly. More

by kruchininigor7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, Patrick Lewis, JAVIER GONZALEZ, CHARLES SANTANA
May 20, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 20, 2022

Everyone was great from start to finish. Although it took sometime to get everything completed on my truck I was kept well informed of the progress through text messages and personal convers More

by lynnd62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
May 20, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 19, 2022

Took Jeep in for computer issue and computer never looked at. Tried to call service person and manager and left messages but never received return calls. Jeep not fixed and had to take it somewhere else. I w More

by hellion00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa something and a manager
May 19, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@capecoralcdjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 19, 2022

The service went well (oil change and tire rotation) however I was promised a wash that never happened. More

by Glenn C Cafaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAVIER GONZALEZ
May 20, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you, Glenn. We have forwarded your contribution to our service leaders who will ensure your satisfaction. Enjoy your day.

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