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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,695 Reviews

4,695 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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May 04, 2022

The day I was supposed to sell my car all electric shut down. I could be even disengage the electric parking brake or shifts the car into neutral to have it towed. I was finally able to get it towed to Cap More

by 2-tents
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Tolson, Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA
May 04, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 03, 2022

Quick efficient service, easy to deal with and love the multi point inspection. Thanks so much! More

by STEPHANIEWEAVER15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA
May 03, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 03, 2022

Clean efficient snd friendly service department! Lisa was great.. techs too!!! I live in PG and wouldn’t bring my car anywhere else! More

by ORCAWHALES3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ganzi, Patricia Tolson, Raymond Powers, Rocky Rycenga, Patrick Lewis, Jarrod Litzinger, Alex Oharriz
May 03, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 03, 2022

The staff was great and Lisa was great and ordered a defective part that I just never had a chance to talk about More

by jaynegayhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Millspaugh, lisa
May 03, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 03, 2022

Brought Jeep in for scheduled sevice. The drop off and pick up was easy. My jeep was cleaned. Overall just a great service center. More

by cweeks75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAVIER GONZALEZ
May 03, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 02, 2022

Nothing went right. Took a long time. Extra parts left on floor. Engine light on as soon as pulled out. Contacted shop but no one has returned call. Sales manager al More

by GEEBEEFLYR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Reid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Tolson, Rocky Rycenga
May 03, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your feedback. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@capecoralcdjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 02, 2022

I love how the waiting area always is filled with refreshments and how accurate my wait times are. More

by 29192221ds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA
May 03, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 02, 2022

Everyone was so nice and it was a great experience. Thank you for taking such good care of us! More

by reeisme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 02, 2022

Very nice environment super clean everyone smiling and being helpful and they have a kids section which is great for when we have alot of work to get done or to make a deal we'll done jeep!! More

by giodioh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 02, 2022

Same report as yesterday, Great People. I hope someone in management reads these. I also know Lady Veronica in parts is great. The Lady I had Friday is wonderful More

by ironmikex1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
There not listed. See remarks
May 02, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

We certainly do read every single review. So far, you have provided us with feedback 5 times since February 23rd, 2022. You are not required to provide us with feedback every time you see an email from DealerRater; only when you have visited us here at the dealership for sales or service appointments. We appreciate your continued support and hope you have a great day!

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