Cape Coral Chrysler Dodge Jeep Ram - Service Center

Nothing went right. Took a long time. Extra parts left on floor. Engine light on as soon as pulled out. Contacted shop but no one has returned call. Sales manager al Took a long time. Extra parts left on floor. Engine light on as soon as pulled out. Contacted shop but no one has returned call. Sales manager also made empty promises. Not only is it the most expensive place to get your FCA product serviced, Technician is poor and no one is doing quality control. More

I love how the waiting area always is filled with refreshments and how accurate my wait times are. refreshments and how accurate my wait times are. More

Everyone was so nice and it was a great experience. Thank you for taking such good care of us! Thank you for taking such good care of us! More

Very nice environment super clean everyone smiling and being helpful and they have a kids section which is great for when we have alot of work to get done or to make a deal we'll done jeep!! being helpful and they have a kids section which is great for when we have alot of work to get done or to make a deal we'll done jeep!! More

Not the great experience as before. Had an appointment and saw that the vehicle was parked out back for 45 minutes. After I brought it to the attention of the service tech, they start Had an appointment and saw that the vehicle was parked out back for 45 minutes. After I brought it to the attention of the service tech, they started working on it right then. Also, there were unhappy folks waiting 2 hours for a oil change in the waiting room not spreading possitive cheer. More

I had purchased a used 2016 dodge charger and they was to replace the right front door panel. Some how it never got ordered, which I was told it was alway on back order. Now they want to charge me over to replace the right front door panel. Some how it never got ordered, which I was told it was alway on back order. Now they want to charge me over a $1000.00 to replace it. And some how all of a sudden it is in stocks. Not happy with that issue. To me it should be covered, some one can get cut on the edge sticking up. Roger Hagy More

Service was great and people very attentive. They also got me out quick. I’m very happy! They also got me out quick. I’m very happy! More

Will never go back! ! should have learned from last time but Kia service center couldn’t hook my van up to their diagnostic to see why the engine light was on. This serv ! should have learned from last time but Kia service center couldn’t hook my van up to their diagnostic to see why the engine light was on. This service center is terrible their pricing is UNBELIEVABLE!! They are the most expensive place I have ever gone to get my van serviced. Never never again. I will drive to fort Myers to a different dodge service center. Will never recommend to anyone except to stay away!! More

Patty in the Parts Department was really a GREAT help in getting me a rim. . getting me a rim. . More

Brion walked me through the repairs. Twice! Very knowledgeable! Explained the two year warranty. I will request Brion on my next visit. Twice! Very knowledgeable! Explained the two year warranty. I will request Brion on my next visit. More