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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,699 Reviews

4,699 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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April 29, 2022

The Spanish lady lied to me about getting my truck washed afterwards that she was going to talk to the manager she never talked at a manager and my truck has been washed here several times in the past not su More

by captmacdonald68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your feedback. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@capecoralcdjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

April 29, 2022

Easy to deal with. Friendly and efficient. Nice showroom to hang out in while they’re working. More

by Joel H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember her name
Apr 29, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 29, 2022

Yesterday I delt with Scott Great. Today I delt with the lady in the last booth. I wish I could remember her name, but she was also great. More

by ironmikex1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There not listed. See remarks
Apr 29, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 29, 2022

I was very pleased by my the way everything was done and answered all my questions. More

by scshells
Recommend Dealer
Yes
Employees Worked With
Josh did an excellent job.
May 01, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

April 28, 2022

Quick service, easy check in . Received an oil change and tire rotation before heading back to Pennsylvania. Nice waiting area with snacks and drinks. Van washed before I got it ba More

by ljg116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 28, 2022

Nice job. It was very busy getting checked it. The service rep greeted me and took care of what was needed for service on our Jeep. We also looked at the ti More

by JJELLERING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brion Keasey
Apr 28, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 28, 2022

Was impressed with the prompt service and attention to detail. Also the speed at the task was completed. More

by lgrpmcm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Tucker
Apr 28, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 28, 2022

CALLED AND TOLD NO WAIT FOR THE EXPRESS LUBE ARRIVED ONE HOUR LATER AND TOLD THAT THERE WAS A WAIT TIME OF OVER TWO HOURS. THE OFFICE SHOULD CHECK BEFORE THEY SAY "NO WAIT". THAT BEING SAID, THE STAFF WAS P More

by WJSCHEFFLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your feedback. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@capecoralcdjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

April 27, 2022

Although I found my service rep very attentive, 2 hr wait for oil change is excessive More

by chris.macd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Powers
Apr 27, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your feedback, Chris. To ensure our service leaders are able to reach you successfully to assist you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@capecoralcdjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

April 26, 2022

Polite, helpful, I purchased my Truck at Naples Dodge Ram, but when I tried to book it in for warranty work they never returned my call. I will definitely continue with Cape Coral for service and repair More

by stevejwhitcombe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
lisa Millspaugh
Apr 27, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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