Cape Coral Chrysler Dodge Jeep Ram - Service Center
Cape Coral, FL
4,702 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center
Efficient quality service! In and out with minimal wait time. Very satisfied and would highly recommend. In and out with minimal wait time. Very satisfied and would highly recommend. More
Not happy at all. First, both of my Dodge’s headrest safety systems went off without any impact or airbag deployment. The driver’s side went off while I was driving First, both of my Dodge’s headrest safety systems went off without any impact or airbag deployment. The driver’s side went off while I was driving and jerked my neck forward! When sent in for service, headrests installed were cloth, not leather like the rest of my seats and they handed me the leather covers and said “they should be pretty easy to put on”. They are not. The only way you can is to detach the entire headrest. They EASILY could and should have done this so the headrests match the rest of the interior while they already had the headrests off, but they couldn’t be bothered. When I inquired as to why, I got attitude from the service department. I was going to buy another Dodge, but after the treatment and poor customer service, I’ll gladly take my business elsewhere. Oh yeah, they also tore through my center console and left everything a mess. Never again More
Service dept was very professional and I felt very comfortable that my issue was being addressed. And it was, timely and fully comfortable that my issue was being addressed. And it was, timely and fully More
The opulence of the dealership was overwhelming! Clean, neat, new! We Loved the car wash! Thanks! Clean, neat, new! We Loved the car wash! Thanks! More
My service was completed within the estimated timeframe. Very comfortable waiting area. Service representative Bryon was professional and pleasant. Very comfortable waiting area. Service representative Bryon was professional and pleasant. More
Worst dealership EVER and I have purchased a lot of cars of all makes over the years. I had a horrible buying experience and followed it up with the same thing on my first service visit. Avoid at all cost of all makes over the years. I had a horrible buying experience and followed it up with the same thing on my first service visit. Avoid at all costs!!! More
I’ve bought a lot of trucks at different dealerships throughout the years & have found some of their service departments to be lacking. However, I haven’t had any complaints about the service dept at C throughout the years & have found some of their service departments to be lacking. However, I haven’t had any complaints about the service dept at Cape Coral Ram yet, so I’m going to continue to drive the extra distance to use their service department because of that. More