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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,705 Reviews

4,705 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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April 15, 2022

They were able to assist us in a very short time frame when we were leaving on a trip to Minnesota More

by mmadison9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA
Apr 15, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 14, 2022

It was frustrating to wait a month before I you could see my car. However, I was greeted promptly. I was treated very well. Arranging for an Uber to bring me back when my car was fixed was excellent. Very ha More

by daniel.walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 14, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 14, 2022

Got there at 7:40, waited 20 minutes for a service person to sign me up. (Only wanted an oil and filter change) was promised 1 hour and 30 minutes it took 2-1/2 hours. They washed the exterior which was nice More

by Mikpross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa, (she was great!)
Apr 14, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention, Mike. Our service leaders will be contacting you directly to ensure that you are satisfied. Be well.

April 14, 2022

Never have to wait almost 3 hours for wiper replaced! Terrible customer service & every worst service advisor had to ask 3 times for my car and never received and answer! More

by cpautrat
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Don’t remember was a lady.
Apr 15, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your feedback. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@capecoralcdjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

April 13, 2022

Great customer service! From the time I pulled in until they told me my car was ready I received respectful and courteous service. My vehicle was ready ahead of the estimate More

by cisanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA
Apr 13, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 13, 2022

everything was outstanding. just a small tip I have the servicemember who changes the oil in the vehicles clean the crossmember where the old oil pool when the oil is drained s More

by dobie801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA
Apr 13, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 13, 2022

We had a great experience! Amazing guys! And the guy that took care me was wonderful he explained everything to me and made me feel comfortable with the work being done on my D More

by christina.mercado0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 13, 2022

Helpful and knowledgeable. Super friendly. Very professional. Figured out the battery issue. Replaced under warranty More

by lisacorrigan1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Kish
Apr 14, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 11, 2022

Chad was very helpful. Was able to get a dice car in This market! Thank you More

by josselyne_21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad, Patrick Lewis
Apr 11, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 11, 2022

Polite, clean, and friendly. 1st time taking my new truck here for scheduled service, and I will be back again! Jay's team was great and a clean shop also! More

by jimmy49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Tolson
Apr 11, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

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