Cape Coral Chrysler Dodge Jeep Ram - Service Center

Lisa went above and beyond in getting the part needed quickly.Her communication was spot on. quickly.Her communication was spot on. More

Desler was great. Would have liked a little more info as far as my next service appt. What it might entail. Like after this many miles you need this done as far as kee Would have liked a little more info as far as my next service appt. What it might entail. Like after this many miles you need this done as far as keeping up with the maintenance. More

Did the job as promised within the scheduled time. Highly recommend for your jeep service! Highly recommend for your jeep service! More

The dealership is always ready and willing to help whenever I go there for any reason. whenever I go there for any reason. More

I had 3 issues 1 they had to order a part for i totally understand yhe 2 other issues were not corrected and paperwork said there was no problem which obviously there is dtill understand yhe 2 other issues were not corrected and paperwork said there was no problem which obviously there is dtill More

I had my Jeep Wrangler serviced there twice. Both times I was charged for unnecessary service. My first visit was to replace a dead auxiliary battery. That problem was corrected. However, Both times I was charged for unnecessary service. My first visit was to replace a dead auxiliary battery. That problem was corrected. However, they also replaced my front headlight. There was less than 8,000 miles on the vehicle and the headlight was fine when I drove it in. To make matters worse I received a courtesy call from the dealer before battery replacement saying all safety features checked out. Not sure why between that call and the replacement of the auxiliary battery a headlight mysteriously failed. My second visit was a few months later after the auxiliary battery replacement was completed. The auto start/stop was not working. Possible problem can be with the aux. battery. Therefore, I put the vehicle on trickle charge. That did not correct the stop/start error. I called the dealership in the afternoon to check on the status of my vehicle and was told they were just pulling it in and someone will be calling me shorty. Within an hour I received a call and said repairs are complete and it will cost me over $300.00. It was communicated to me that I should understand because the technician had to road test, check all connections and put it on charge. They did flash the vehicle but that was covered under warranty. All services performed in under an hour and sent me away with a $300.00 bill. I paid the bill without dispute. I will not be using this dealership anymore. More

$300 just to look at your vehicle. Always have to clean out the garbage left in my vehicle by mechanics. Staff is super friendly except the 2 old white men(salesman and service advis Always have to clean out the garbage left in my vehicle by mechanics. Staff is super friendly except the 2 old white men(salesman and service advisers) talking to each other about a woman and referring to her as a piece of xxxx over and over. There is coffee available while you wait for the staff to figure out if they have your vehicle. Then after being overcharged you get to try and find where your vehicle is located because no one knows. It’s an experience I hope I never have again. More

These folks were so prompt and friendly ! ! This is where we will go in the future for all our Jeep needs, Great job, thank you !! ! This is where we will go in the future for all our Jeep needs, Great job, thank you !! More

Schedule an oil change and tire rotation for 9:15 AM. Did not get my vehicle back until 12 15–3 freaking hours later! No communication from the service rep until I asked him what was going on after two h Did not get my vehicle back until 12 15–3 freaking hours later! No communication from the service rep until I asked him what was going on after two hours. He said it would be right out. I guess “right out” means an hour later. I’ll never go back. More