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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,812 Reviews

4,812 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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March 26, 2022

Clean facility, nice coffee bar, Had trouble even finding my truck in their computer. Polite service department More

by wildernessbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Lewis
Mar 26, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your feedback.

March 26, 2022

They are prompt, courteous and efficient. We felt welcomed and appreciated, and really enjoyed working with these professionals. More

by schaeferda56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

March 26, 2022

Ver clean & nice atmosphere. Scott who waited on us was very friendly, explain things to us & was patient with us. More

by brendaliz3121
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott, Patricia Tolson
Mar 26, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 25, 2022

We took our jeep grand Cherokee into the shop to have an oil change and tires rotated as well as checking all the fluids for an upcoming trip. While on our trip our engine overheated and discovered that the More

by himalaya62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Reid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA
Mar 25, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your feedback. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@capecoralcdjr.com or responding directly to this review. We hope to hear back from you soon.

March 24, 2022

Nice and clean area. Could use better coffee/snack options. Consultant was good and thorough. More

by adambaack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your 5-star response. Have a wonderful day!

March 24, 2022

Best service! Trustworthy and efficient! Service Manager listens and goes out of his way to make customers happy! More

by ORCAWHALES3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Ganzi, Raymond Powers, Rocky Rycenga, Patrick Lewis, JAVIER GONZALEZ, CHARLES SANTANA, Jarrod Litzinger, Alex Oharriz
Mar 24, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 24, 2022

Express lane oil change. Your team was very helpful and got my truck serviced and cleaned quickly. More

by t34a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Female service advisor
Mar 25, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 24, 2022

Great Service. Michael was easy to work with and he answered all my questions in a very professional manner. More

by Ram1500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 23, 2022

Attentive and efficient upon arrival. Reviewed all services to vehicle. Very professional service and courteous . More

by GJyost49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 23, 2022

Very professional. Kept me informed along the way Chris cared about his job and customers More

by alhannan
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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