Cape Coral Chrysler Dodge Jeep Ram - Service Center

The service representative was very honest and welcoming. He advocated for my best interests and was very attentive. I will return for sure. He advocated for my best interests and was very attentive. I will return for sure. More

Better communication on the progress or when the truck is complete with the service would help a lot. People have to Make. Arrangements to get to work, grocery shopping, etc. keep the customer informed. complete with the service would help a lot. People have to Make. Arrangements to get to work, grocery shopping, etc. keep the customer informed. More

Fast, and friendly is the only way I can describe them. The team is very knowledgeable on the things that need to be done. The team is very knowledgeable on the things that need to be done. More

Mike Castori is the best service representative that I have ever worked with. He is energetic, friendly, and extremely motivated to ensure that the customer's needs are heard, understood, and acted upon. have ever worked with. He is energetic, friendly, and extremely motivated to ensure that the customer's needs are heard, understood, and acted upon. He is excellent at communicating with the customer from the time they arrive for service until they are back on the road. Great job! More

First time experience with this dealership, needed basic maintenance for my Jeep.. all staff were pleasant, positive and professional.. will be using them again when this snowbird returns to sunny F basic maintenance for my Jeep.. all staff were pleasant, positive and professional.. will be using them again when this snowbird returns to sunny Florida... Heather F More

Excellent service from the moment you pull in. Tech comes out and introduces himself and gathers your info. Then shows you the lounge and restrooms. He appears genuinely interested in your well Tech comes out and introduces himself and gathers your info. Then shows you the lounge and restrooms. He appears genuinely interested in your well being and makes himself available during your wait for the service to get done. My kudos to the staff and dealership are hard to articulate. I was shown and provided with excellent service. Never have experienced this type of attention any where. To top it off, I was asked if I wanted my car washed, and this was complimentary, no charge. Wow! I will be back, and when time to trade up, I will be very inclined to seek your help. More

Excellent communication with dealership before, during and after appointment. I will definitely schedule with these folks again! and after appointment. I will definitely schedule with these folks again! More

Excellent Customer Focus from Mike, kept me informed all the way through, fantastic experience, I was in a time-sensitive situation and Mike came through with flying colors. the way through, fantastic experience, I was in a time-sensitive situation and Mike came through with flying colors. More

Staff friendly and courteous, facility clean and well lit with large waiting area. Wait time short. with large waiting area. Wait time short. More

Your service center employees are not professional at all. My tire was never changed my car had a mail in it…. Mind you it’s only a month old vehicle I purchased brand new. They wanted to charge me over all. My tire was never changed my car had a mail in it…. Mind you it’s only a month old vehicle I purchased brand new. They wanted to charge me over $300 I went elsewhere and got a plug. Like really More