Cape Coral Chrysler Dodge Jeep Ram - Service Center

I have done three of these surveys and I’ve said the same thing, your service department leaves much to be desired. thing, your service department leaves much to be desired. More

Lisa my service representative is outstanding and goes the extra mile to provide customer service! thank you! the extra mile to provide customer service! thank you! More

I brought my new purchase in for complications with the LoJack system. Issue was still not repaired. LoJack system. Issue was still not repaired. More

Terrible customer service. Definitely would not buy a car from this dealer ship. Very disappointed!! Definitely would not buy a car from this dealer ship. Very disappointed!! More

Very bad experience , after the car was purchased the dealership staff stop being nice No a good experience dealership staff stop being nice No a good experience More

They are very good I have had a good experience with them could be better he told me it was 2 oil changes for $160.00 o told him ok than when I paid there was no explanation where I paid for 2 oil changes an could be better he told me it was 2 oil changes for $160.00 o told him ok than when I paid there was no explanation where I paid for 2 oil changes and he was no where to be found we’ll see what happens when I go back More

When I first came in, terrible reception, and ignored, while someone finished his coffee, then passed off to two others but then Darrin came and made it better, he cared and took very good care of me. while someone finished his coffee, then passed off to two others but then Darrin came and made it better, he cared and took very good care of me. More

Waiting three and a half hours in the service area is totally unacceptable with no update information. totally unacceptable with no update information. More

No communication with customer after vehicle is taken in. Wait time is totally ridiculous, not good. Wait time is totally ridiculous, not good. More

Seems like employees are overworked maybe not enough staff, upset that dealership cannot service my corrosion that needs to be fixed under warranty. staff, upset that dealership cannot service my corrosion that needs to be fixed under warranty. More