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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,805 Reviews

4,805 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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March 04, 2022

We have a bang noise in the rear whenever we go over a bump Lisa was excellent listener but she did not hear the LOUD noise that was is our back rear suspension system. We still have a service problem More

by donj3509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa
Mar 04, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention, Don. Please know that we have forwarded your information to our service leaders who will be contacting you directly to rectify any issues and ensure satisfaction. All the best.

March 04, 2022

Everything was handled great from the time we arrived until we left,great customer service.when we come to Florida each winter we always come here for service..we always recommend them to all our friends More

by lunenburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAVIER GONZALEZ
Mar 04, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 04, 2022

Quick and easy to get scheduled and pick up was perfect. All services were completed for warranty. There were 2 recalls I only knew of 1 They completed both More

by firelumpy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAVIER GONZALEZ
Mar 04, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 04, 2022

Professional, courteous interaction. Good follow up and willingness to take time discussing work done. Great service. More

by tomfeurig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAVIER GONZALEZ
Mar 05, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 04, 2022

Responsive, professional and Chris and Doug were a pleasure to work with. Parts were slow to come with all the shipping delays, but they kept me up to date and made sure my vehicle was repaired correc More

by castroj12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug McKabe
Mar 04, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 03, 2022

Had an emergency need while traveling. Dealer was able to fit me in , set me up with a rental and get me back on the road the same day. Great service More

by rexf44
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 02, 2022

Scheduled a service appointment a week or so in advance dropped my keep off got a call would need to keep it for the next day at pickup was told couldn’t find the problem More

by dapplebys
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (dapplebys). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@capecoralcdjr.com or responding directly to this review. Hope to hear back from you soon.

March 02, 2022

It was just an overall good experience Everyone was very courteous and helpful And clean More

by dodge1057
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA
Mar 02, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 02, 2022

Chris in Service was friendly and helpful. Had a BOGO for oil change and it was accepted without issue. Very quick service with no attempt at upsell. More

by tbbucman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Tolson, JAVIER GONZALEZ
Mar 02, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 01, 2022

This Dealership is ran by a trustworthy man Jay. When I wasn’t satisfied with my sales experience Jay stepped up and made it right. More

by golson1951
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ganzi
Mar 02, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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