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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,793 Reviews

4,793 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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February 22, 2022

Very professional and courteous , all issues resolved. Service coordinator Javier was very helpful. Waiting area coffee was helpful. More

by llapack
Recommend Dealer
Yes
Employees Worked With
JAVIER GONZALEZ
Feb 22, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 22, 2022

I went in on a Saturday for an oil changed. Waited 15minutes before I was greeted. After that I felt like I was an inconvenience to them. Attitudes of employees was poor. Even left garbage in m More

by DALESSIOCHRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Never got a name. Was a woman
Feb 22, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention, Chris. We have forwarded your information to our service leaders who will be looking into this matter further and contacting you directly to ensure satisfaction. Be well.

February 21, 2022

everyone was friendly and helpful. thankful for the coffee and refreshments that are offered. it's nice to walk around and/or sit in their waiting area. More

by bfacella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure of her name
Feb 21, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 20, 2022

Customer service representative Mike Castori was ignoring me, as a customer. I will not return to this place ever. In written respond to my previous review, they promise that somebody will contact me to solv More

by jmbravojm
Recommend Dealer
No
Employees Worked With
Mike Castori
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (jmbravojm). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@capecoralcdjr.com or responding directly to this review. Hope to hear back from you soon.

February 18, 2022

Very helpful and friendly people very timely service and a very clean and beautiful dealership I would recommend it to anyone More

by hodson2@yahoo.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 16, 2022

Took car in to get navigation system checked, Refurbished radio ordered. Drove into dealership they were there to take my information immediately. More

by Forestvillechallenger
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 16, 2022

Easy to schedule. Helpful upon arrival. Took a little longer than i anticipated, but there were multiple offers of food and beverages. Even provided a veterans disco More

by griefresources
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 14, 2022

If u wanna have the best experience in a company servicing your car and Customer Service. Come to Dodge Jeep Ram In Cape Coral Florida!!! They are all very Professional. More

by transport2973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA
Feb 14, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 14, 2022

Went in to have recall work done, oil consumption. ..suggested I get oil change for $79....then later the service agent told me not to get oul.changed before returning for 2nd check. More

by sunnyandsissy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Castori
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (sunnyandsissy). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@capecoralcdjr.com or responding directly to this review. Hope to hear back from you soon.

Feb 14, 2022 -

sunnyandsissy responded

sunnyandsissy@aol.com

Feb 14, 2022 -

sunnyandsissy responded

My contact info is sunnyandsissy@aol.com

Feb 15, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you. We have passed your email to our service leaders who will be contacting you.

February 12, 2022

I thought that the dealership was well staffed with friendly knowledgeable people who treat their customers wonderful.Way to go Jay! More

by newttfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Powers
Feb 12, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

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