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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,793 Reviews

4,793 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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February 12, 2022

I had a great experience with the dealer on this appointment. The service adviser was fantastic. The work was completed prior to estimated time. More

by roryvandeusen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, CHARLES SANTANA
Feb 12, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 11, 2022

Got me in and out great service , thank you ! Made sure my jeep was safe . More

by thomas98sandra
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JAVIER GONZALEZ
Feb 11, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 11, 2022

Pleasant to work with. Kept me informed with their progress in solving the problem and corrected the problem. More

by george-louise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Millspaugh, Daniel Allred
Feb 11, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 10, 2022

Una atención muy buenas y los vendedores como Jesús me trato de maravilla un excelente profecional More

by PETERALVAREZ70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAVIER GONZALEZ
Feb 10, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 07, 2022

Good work, honest,dependable, timely. I have been using this department ever since I started purchasing vehicles from them. More

by haldeel61
Recommend Dealer
Yes
Employees Worked With
Marty
Feb 07, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 06, 2022

Very professional and quick to get the job done. Hourly rate rather steep. Mr. Castori was easy to talk to and honest. More

by hfitz77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

February 05, 2022

Check-In is seamless, location is convenient, state of the art facility and waiting area, however technicians need to be more attentive to RO’s apparently dealer is high volume and technicians are pressed More

by Aribe2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
Feb 05, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (Aribe2010). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@capecoralcdjr.com or responding directly to this review. Hope to hear back from you soon.

Feb 06, 2022 -

Aribe2010 responded

Alejandro Ribe-Gomez

Feb 06, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your information. We have forwarded everything to our service team and they will be making contact with you. Enjoy your weekend!

February 04, 2022

The service was good, only I missed the complementary car wash that they always offer. More

by noemalca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA
Feb 05, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (noemalca). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@capecoralcdjr.com or responding directly to this review. Hope to hear back from you soon.

February 03, 2022

First of all, I found making my service appointment a welcoming and pleasant experience. The person taking notes devoted full attention to me even though there was much going on around us. Secondly, ar More

by WILKINSONJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 02, 2022

Brought my car in to have the seats fixed twice. First time needed a part. Took 1ontha to get. Now they say chrysler says it needs to be reprogrammed and the part wasn't the issue. Expect to have it ready More

by stephen.hnetinka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Liss (service), Steven Herrera, Jarrod Litzinger
Feb 02, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the feedback, Stephen. We will be happy to have you speak with our service leaders about your recent experience. We have already forwarded your information and contribution to the team who will be contacting you directly. Be well.

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