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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,781 Reviews

4,781 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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January 19, 2022

Always welcoming to me and my black shepherd Lucifer and they do their best to get us out in a timely manner 🖤 More

by zannakae92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAVIER GONZALEZ
Jan 19, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 19, 2022

once the adviser made it out to me waiting at my vehicle, it went great. i didn't expect to have to wait as long as i did to have the advisor come greet me though. More

by awh07d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for providing us with your feedback and rating. Have a great day!

January 18, 2022

As usual, service experience superior to any other dealer I have used In this market or any other. Immediate and warm greeting by support staff, quickly welcomed by service advisor an, accurately briefed abo More

by dkeating2596
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New Service Advisor, female, believe it was Amber
Jan 18, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

January 17, 2022

Oil change took 1.5 hours. This was our 3rd oil change with the new car. We were told that the first one was complimentary on the dealership, so no charge.. The second one I used the first of 2 pre paid m More

by nbrook318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of who waited on me.
Jan 18, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. In order for our service leaders to reach you successfully, we will need your full name, contact information, and nature of any concerns sent to social@capecoralcdjr.com. Hope to hear back from you soon.

January 16, 2022

With having a reoccurring problem with a vehicle I purchased from this dealer. Your service writer Ryan was informative and prompt and went above and beyond to make sure that any source of the problem More

by drauch3083
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 17, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

January 13, 2022

Service was fast and I received my vehicle back sooner than they told me and I am happy with the service More

by jeffery.wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 13, 2022

Mike was great. Service was timely. Cost was exactly what I expected. Keep up the good work! More

by ChloeCJ7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

January 13, 2022

Mike was great. Service was timely. Cost was on target. Located far from me but worth to drive. More

by jamesbquade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

January 12, 2022

Everyone at the dealership has been very friendly. They haven’t given me timelines and also told me better times to bring vehicles in for service that might be more time effective. More

by willyhaugse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

January 10, 2022

Emailed me SPAM. No clue who these people are. Check your emails before you enter them!! More

by shana.lyons
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher Reid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA
Jan 10, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your feedback, Shana. We have passed along your information and feedback to our leadership team at the dealership who will look into this matter for you. Be well.

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