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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,669 Reviews
Call Service Center (239) 500-0000

4,669 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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October 22, 2021

The work was done on time and communocation and courtesy was very well appreciated by me More

by ksedwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers
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Oct 22, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

October 21, 2021

Great service friendly and didn’t have to wait to get in for my appointment. Called me on the phone told what they found and not to worry everything was fine even wash and cleaned my Jeep would recommend to More

by DPARSON133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers
Report | Print
Oct 21, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

October 20, 2021

radio does not work. I changed the channel and it reverted back all by itself. Need to make another appointment. And the radio skips now. Not acceptable for a new car. More

by tily5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Allred
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Oct 20, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to bring this to our attention. We do apologize if the radio issue has caused you any inconvenience recently. We look forward to seeing you back here so we can fix it for you as soon as you are available to do so. Please feel free to call us and either schedule an appointment or see if someone is able to walk you through any troubleshooting. We look forward to hearing from you soon.

October 20, 2021

15 word minimum but all I have is 6 words: MAKE SURE YOU 15 word minimum but all I have is 6 words: MAKE SURE YOU SPEAK WITH MIKE! ⭐⭐⭐⭐⭐ Jay, give him a raise! More

by Johnghobson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

October 19, 2021

Was out of town and got stuck with car problems. The team got me on the road again quickly! All star team! More

by John
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

October 18, 2021

Javier was outstanding! He was nice and professional and made my experience great! We will return for sure. More

by krissyann00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAVIER GONZALEZ
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Oct 18, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

October 17, 2021

Mike came out I took my information. He gave me a timeframe for my service. When my vehicle was finished he got me checked out. I was very happy with his service. More

by willyhaugse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

October 16, 2021

Worst customer service ever. They tell you lies and absolutely will not call you back if you try to contact them. More

by destin.lineman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Reid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA, Juan Flores
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Oct 16, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with your feedback. We are very sorry to hear that you did not have a favorable experience with us recently. It is always our top priority you are met with courtesy and that your service is always efficient. Please provide your contact information to social@capecoralcdjr.com and we will make sure a team member speaks with you to address any concerns that you may have. Hope to hear from you soon.

October 14, 2021

Service manager I worked with did a great considering all the nuances involved. More people like him at a dealership would be a plus. Brian Keasey assistant service manager did a great job. More

by garyhaun50
Recommend Dealer
Yes
Employees Worked With
Brion Keasey
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Oct 14, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

October 13, 2021

Ryan M was excellent. I’m thankful to be fit in at the last minute to make sure there was no major issue. More

by csonfwr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan M
Report | Print
Oct 14, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

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