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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,785 Reviews

4,785 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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January 13, 2022

Service was fast and I received my vehicle back sooner than they told me and I am happy with the service More

by jeffery.wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 13, 2022

Mike was great. Service was timely. Cost was exactly what I expected. Keep up the good work! More

by ChloeCJ7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

January 12, 2022

Everyone at the dealership has been very friendly. They haven’t given me timelines and also told me better times to bring vehicles in for service that might be more time effective. More

by willyhaugse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

January 10, 2022

Emailed me SPAM. No clue who these people are. Check your emails before you enter them!! More

by shana.lyons
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher Reid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA
Jan 10, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your feedback, Shana. We have passed along your information and feedback to our leadership team at the dealership who will look into this matter for you. Be well.

January 09, 2022

I went in for an oil change and turn signal bulb replacement and the service was very fast and best I've had in a long time. Keep up the good work I will see you in a couple months. More

by chelo5677
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 08, 2022

I had an appointment for an oil change and when I pulled up the attendant told me it would be a 2 hour wait because people that didn’t have an appointment were ahead of me. I told him that wasn’t going to w More

by tmatha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your 4-star response!

January 08, 2022

NEVER PAID WITH CASH A PART, I HAD TO RETURN IT AND WAS THE WORSE EXPERIENCE IN THE WORLD More

by jjuarasanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carrie Kish
Jan 10, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your contribution. We need additional information from you to be able to determine the best department to assist you with your issue. In order for our team to reach you successfully, please include your full name, contact information, and nature of any concerns to social@capecoralcdjr.com. Hope to hear back from you soon.

January 07, 2022

Dealership and service writer provided an excellent service experience. Would recommend this dealers service department to others. More

by johnnyrmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Riordan, Rocky Rycenga
Jan 07, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

January 07, 2022

I arrived for my appointment, Checked in, made my list of car problems, kept me informed, picked up my car. Seamless service. More

by ctuscan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brion Keasey, Raymond Powers
Jan 08, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 06, 2022

Above and beyond, what I was expecting. That's a rarity these days. Definitely recommend. I'll be back. More

by tchorman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAVIER GONZALEZ
Jan 06, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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