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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,812 Reviews
Call Service Center (239) 500-0000

4,813 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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January 26, 2022

went for oil change service was good wish they had more new vehicles to look at. More

by TRACI080468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, CHARLES SANTANA
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Jan 26, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 26, 2022

Brian, the assistant service manager, went out of his way to help me with headlight installation three times. He needed his mechanics and his staff to perform a delicate task and I was dissatisfied each More

by AYRESBOLDNOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian was the only interaction
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Jan 26, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for providing us with your feedback. Our service leaders are very interested in speaking with you about your recent experience with us. In order for the team to connect with you successfully, please provide us with your full name, contact information, and nature of any concerns to social@capecoralcdjr.com. Hope to hear back from you soon.

Jan 26, 2022 -

AYRESBOLDNOLD responded

Parts are missing from the work and if the obvious are overlooked, then what about the clips out of initial view?

Jan 26, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

In order for the team to connect with you successfully, please provide us with your full name, contact information, and nature of any concerns to social@capecoralcdjr.com. Hope to hear back from you soon.

Jan 26, 2022 -

AYRESBOLDNOLD responded

Percy Ayres Seems between bumper and fender had large gap after headlight was replaced. A delicate job for an aesthetic dedication. It was not delivered back to myself the way dealer received the vehicle. Again, Brian the asst service manager, can only return the type of work his support team produces.

Jan 26, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you. We have forwarded your information to our team who will be reaching out to you as soon as they are available to do so. Be well.

January 25, 2022

The entire experience was great.we were amazed at the great customer service. Thank you so much. More

by BARBARAGSCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa, Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA
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Jan 25, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 25, 2022

The staff was wonderful and very helpful. The waiting area is clean and comfortable I will be back for future maintenance. More

by nhroncich66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna “Sugar” was very friendly and helpful. , Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA
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Jan 26, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

January 24, 2022

Mike is an asset to the service department at this location. It is clear that he cares about the customer. Friendly, compassionate and professional. More

by mojoandsandytoes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

January 22, 2022

Great service at all aspects of my visit to the Jeep customer service to fix my flat tire. More

by mendito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

January 21, 2022

Fantastic service on my wife's 2019 Jeep Grand Cherokee with great care for both inside and out of the vehicle. More

by Jeep4Ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Riordan
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Jan 21, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

January 21, 2022

Had vehicle towed in because the starter died I was told it would take a week for them to get to it. Service Advisor Lisa Millspaugh, called me to tell me the car got there and if there was a chance to get More

by gmc terrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Millspaugh
Report | Print
Jan 21, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

January 20, 2022

In and out in an hour and you washed my Jeep. Ashley did a great job, greeted with a smile and sent me on my way with a smile 😃 More

by leensue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Jan 20, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

January 20, 2022

Everyone was super helpful in order to get to the bottom of my vehicle issue! More

by rnvance1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAVIER GONZALEZ
Report | Print
Jan 20, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

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