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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,641 Reviews

4,641 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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September 14, 2021

Worst service ever. They were horribly. Worthless, I would not recommend them to anyone. If I had service for my Ram closer I would not go here. My service rep was pathetic. Completely useless. More

by hustad1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Castori
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2021

Excellent dealership for all your needs!After searching Excellent dealership for all your needs! After searching 5 dealers for my Grand Cherokee , Jay Ganzi gave me the best deal by far. Would not go anyw More

by wendi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ganzi
Sep 21, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

September 10, 2021

Excellent and timely service at a GREAT Price. The very best customer service from professionals who care about the work they are doing. WELL DONE More

by CDLAMBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA, Juan Flores
Sep 21, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

September 09, 2021

Michael was very helpful and a pleasure to work with. The experience was a good one. I will be coming back for service there again. More

by avajenny912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

September 08, 2021

Poor communication throughout the whole process. After 2 weeks in your shop and less than 100 miles later my vehicle is back in for the exact same problem! More

by tjbero1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Maxey
Sep 21, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case.

September 07, 2021

Chris was our service rep who knew his stuff and performed exceptionally. Very pleased with Cape Coral Chrysler service. What more do you need beyond exceptional? More

by paul13johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 07, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

September 06, 2021

I received excellent service. My vehicle was fixed promptly! Service exceeded my expectations. I would definitely recommend Cape Coral Chrysler Dodge Jeep Ram to everyone. It’s hard to find that kin More

by RPHTJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

September 05, 2021

Mike is the best! He kept us informed as our vehicle service and body work was happening. He also made sure our rental was covered since the body work took a week. More

by ChloeCJ7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

September 05, 2021

Spent $1,500 to get my brakes fixed as soon as I leave the service center my whole car starts rattling when I press the brakes. It has only got worse since. Very unsatisfied More

by Hm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Was not informed who worked on my car
September 02, 2021

Not knowledgeable about GPS,told to replace radio. Car is not four years old with 16,000 miles. Advised to replace 12 volt battery at what seems to be a very high cost.Had it checked elsewhere as good. PHE More

by wicamo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa ?
Sep 07, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

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