Back

Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,641 Reviews

4,641 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

Sort by
September 01, 2021

Excellent experience with Brion, very knowledgeable and professional. Had two deep scratches on the door. Brion came to see and got his supervisor out as well. Both agreed the were new and through the pain More

by T Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brion
Sep 07, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

August 31, 2021

I found Ray the service manager to be very helpful getting me answers to the issue I was having. They ordered the part and it will be fixed next week More

by jayrudolph
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond Powers
August 31, 2021

Everything went as scheduled. No major complaints. Overall satisfied with my service. I wish my tire pressure had been checked when they rotated my tires. More

by KELLIE.KELCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA, Juan Flores
August 31, 2021

The people at Cape Coral Chrysler dodge Jeep and ram are nice people and they get the work that they have to do done fast More

by huntercooper28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Powers
August 30, 2021

Extremely fast and friendly service with great communication once my car was handed over. I will definitely be going back for all my future service needs. More

by patgleason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure that part of the experience wasn’t great as no one greeted me and I had to seek someone out.
August 30, 2021

Everything was excellent! I was very satisfied with my visit. They even had excellent complimentary coffee. I would highly recommend this dealership to friends and family. More

by Gar 69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA, Juan Flores
August 29, 2021

This facility has the best customer service. We were treated respectfully and my problem was solved the same day I took it in. The wait time was much less than other dealers in the area. I will definite More

by moeolady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2021

We had an unsatisfactory oil change done on our 2019 Ram, oil all over the driveway. Had to have the truck towed in order to avoid any damage. Still, have not heard back from Ray Powers, service manager abo More

by paula.phillips
Recommend Dealer
No
Employees Worked With
Raymond Powers
August 26, 2021

When I brought my wifes van in for a steering wheel air bag check, I told the service writer and his helper, to leave the hood down and don't touch a thing in the van except the steering wheel. That didn't More

by larrylorettazeglis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Tolson, Juan Flores
Aug 26, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case.

Aug 27, 2021 -

larrylorettazeglis responded

Thanks for the reply gang! I was in a lot of our dealers service dept. in the chicago zone. Nobody would ever go against the customers wishes. You offered to wash it for her, that never happened either. Come-on guys, you have to do a better job taking care of your customers. Larry

August 25, 2021

EVERYONE was very friendly and did great work. Mike was great I hope to see him again next service time. Dealership is very modern and clean. More

by rich_kelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

...
270
...