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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,641 Reviews

4,641 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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August 25, 2021

They were beyond professional! My issues were all repaired, the team was great and respected my modifications as well. Absolutely recommend this location do not go anywhere else! More

by Mario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

August 23, 2021

Very good service , Douglas my service advisor help me and keep me in track about my car , definitely I recommend this Chrysler Dealer for any service and repairs More

by Esther
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas
Aug 26, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

August 23, 2021

We couldn't have been in better hands when our RAM broke down on our trip from MN. They got us in right away and got us hooked up with Enterprise for a free rental. The truck was done same day and has been More

by tjb85llacres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA, Juan Flores
Aug 26, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

August 20, 2021

You always feel welcome Specially with all the amenities You always feel welcome Specially with all the amenities they have that’s why never feels boring or long wait it’s like been home relaxing More

by Alexis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike "Big Mike" Tota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Tolson, JAVIER GONZALEZ
Aug 26, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

August 20, 2021

I was very happy with the service that I received and the staff was very helpful. They were able to assist with the buying process and answer all my questions. More

by frank.scarlato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick, Leon, Liviana
Aug 26, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

August 20, 2021

Arrived on time for a 10:00 appointment but did not get checked in be a service advisor until almost 10:30. Service was completed on time and the waiting area is very comfortable. More

by jmjac8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Aug 26, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

August 19, 2021

Had synthetic oil for 10000 miles. Put in regular oil for 5000. Why? Put same oil in for 10000. Just doubled my cost. Not happy More

by egulledge55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Castori
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case.

Aug 26, 2021 -

egulledge55 responded

What would you like me to say that i have not allready said. Put the right oil in that i had originally for the same amount of time. Why would you not even ask or tell me what oil was being put in. Not by looking at sticker in my window?

August 17, 2021

Prompt, professional and courteous. The facility was clean and organized. Pricing was appropriate. I will definitely be bringing my truck back for service in the future. More

by enoblejr86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

August 17, 2021

I brought my jeep in for a leaking fredom top. The roof seal kit and foam consist of two packages that are less than $75 combined. They charged me $170 to diagnose that the weather strips were bad, even th More

by ryanodonnellphotography
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan
Aug 18, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case.

August 16, 2021

Ongoing issues, made worse by latest attempt to correct. Ray said he afraid to work on my vehicle but is fine for me to drive More

by LUGWIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Reid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers
Aug 18, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case.

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