Back

Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,805 Reviews

4,805 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

Sort by
December 30, 2021

Was cleaner the previous trip,less than 6 months ago, especially the Men’s room. I also think the previous check in crew was more attentive to what I was trying to explain. More

by shaffer_terry
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Do not remember whom
Dec 31, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 29, 2021

I would sum up my visits there in a few single words; Professional, polite, prompt all wrapped up in a pristine dealership. More

by k.l.vaughn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Female no listed
Dec 29, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Dec 29, 2021 -

k.l.vaughn responded

Thank you

December 28, 2021

Happy with the service advisor and service overall. The person we first met, who put in windshield washer fluid, had us second guessing having service done here. He was very evasive and poor communication More

by dale.thompson101
Recommend Dealer
Yes
Employees Worked With
Brion Keasey
Dec 28, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 28, 2021

I went and received a oil change then was scheduled for a warranty repair. I am very happy with the service that I received from Ryan at cape coral CDJR. More

by skrunchylonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Dec 28, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 28, 2021

Ryan did a great job taking care of me. He kept me informed of the progress and price by text. Five star experience. More

by lapaul992003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Dec 28, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 24, 2021

Brought my car in for an engine code diagnosis. I declined the repair after learning it wouldn't be covered by MaxCare. Popped the hood the next day and found my airbox wide-open. Third time I've h More

by CJR261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doesn't matter
Dec 26, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. In order for our service leaders to get in touch with you successfully, please include your name, contact information, and nature of any concerns to social@capecoralcdjr.com. Hope to hear back from you soon.

Dec 26, 2021 -

CJR261 responded

No thanks, Improperly secured fender liner got a hole burned into it by the wheel after a suspension repair. Brake "adjustment" did nothing, ended up replacing components. Lug lock left on mechanic's bench. Every bill padded 5-7% for "shop materials" Now this. I'm done.

December 23, 2021

They got me right in they got me taken care of no issues solve the problem quick More

by DMONTEJUNAS2993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAVIER GONZALEZ
Dec 23, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 23, 2021

Pulled up to the covered parking for service. After initial contact, they checked my vin. Scheduled oil change and tire rotation. Only took 1 hour. Received a car wash too. Clean dealership and fast se More

by JJONES11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, don’t remember the service person name
Dec 23, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 22, 2021

Nice folks, but took 2hrs for oil change & rotated tires, with an appointment. On the ride home the tire pressure system told me they were low, @34- when they should be @ 36. Where they checked???? More

by JPLSOUTHBOUND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Jimenez, Patricia Tolson, Patrick Lewis, Quentin Burgess
Dec 23, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We have included your information and feedback to our leadership team for review; they will be looking into streamlining our service processes for the future. Thank you and have a great day!

December 21, 2021

Very pleasant and quick serviceService person was very Very pleasant and quick service Service person was very helpful and courteous My car was returned clean and my service person walked out with me More

by GYMRAT33916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

...
272
...