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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,793 Reviews

4,793 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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December 02, 2021

Quick fast service with a smile , work done according to my request . Will not hesitate to go back for all my needs . More

by RRONV1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of her name but the woman who assisted me was very nice and pleasant.
Dec 03, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 01, 2021

Like always Amazing service since I leave the keys till i pick up my car everyone always smiling and try to help me to the max the only thing missing its a lil car wash after they finish with the truck so li More

by EL TRAVIESO69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA
Dec 01, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 30, 2021

Actually took less time than I was told at check in. Which was greatly appreciated More

by dbadpig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 30, 2021

Great service, saved me money and got me in last minute. So happy with my service as always. More

by charkel0410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Stuart, Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA
Dec 01, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 30, 2021

The service person was very nice, yet the technician did not inflate tires which were all with different inflation numbers 29.33,31,32. It was taken back and ballet guy inflated them. Was told to drive it More

by amtocororo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. We do apologize that you had to go to another service center to resolve your tire pressure issue. We have included your feedback to our team for review and correction so this does not occur in the future. In order for the team to get in touch with you, please include your name, contact information, and nature of any concerns to social@capecoralcdjr.com. Hope to hear back from you soon.

November 29, 2021

Never once have I gone to the dealership and it not be a hassle. I was in to cancel my gap. Was assured it would be handled. A week later passed only to find it was never done. Now they need payoffs from t More

by LUGWIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Lewis
Nov 29, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for providing us with feedback from your recent experience. We do apologize for any lag in your gap insurance cancellation but we can certainly help you through it. We have forwarded your feedback to our executive leadership team for review to ensure this matter comes to a close. In order for the team to successfully reach you for a brief discussion, please include your name, contact information, and nature of any concerns to social@capecoralcdjr.com. Hope to hear from you soon.

November 28, 2021

I came in and dropped off my truck for service and they were fast and reliable. More

by TIMOTHYVELASCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike "Big Mike" Tota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Tolson, Rocky Rycenga
Nov 29, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 28, 2021

It was very good. Everyone was nice and the job got completed satisfactory. Thanks all. More

by hvanaki214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 26, 2021

My experience is not always the best but in general they act very good with clients.. More

by JORGE.PENTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAVIER GONZALEZ
Nov 26, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your 5-star response! We will be here for any needs you should have in the future. Have a wonderful day!

November 26, 2021

Quick service, would have like to see the the truck being serviced in the garage. More

by aesteves05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember service member
Nov 26, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

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