Back

Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,815 Reviews

4,815 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

Sort by
December 21, 2021

Chris the service rep was great, concern was more that I paid $275 for a service I was quoted would be $100 when I made the appointment. Truck wasn’t cleaned or vacuumed, something the Lexus dealer religiou More

by ianmorphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We will be happy to have you coordinate with our team regarding this matter. We have already included your information and feedback to them for review and they will be contacting you directly to address any concerns. Thank you.

December 17, 2021

Brought my truck in for service, great experience with the staff, particularly Michael Castori very professional and helpful More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 17, 2021

Check in and service were top notch. After vehicle was done and moved out to the check in/out area it took almost 30 minutes to complete the paperwork and call to complete service transaction. We were in More

by johnreid154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAVIER GONZALEZ
Dec 17, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your 4-star response! We will be here for any needs you should have in the future. Have a wonderful day!

December 16, 2021

Did what they said they would do, and got it right the first time! Thank you for the great service More

by b_luna
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 16, 2021

Not for the express oil change. It took an hjour and a half for the oil change. More

by tony.f.harmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know the names
Dec 16, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with feedback from your recent experience, Tony. We know how valuable your time is and do apologize for any excessive wait time. We have included your information and feedback to our team for review and correction; they will be contacting you directly to see how best we can serve you in the future. Thank you!

December 16, 2021

This dealership is very friendly but I always find that there servicing takes a very long time. I went in for a battery change and was told my service would be complete by 1pm and my service was not comple More

by alyssamegan1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with feedback from your recent experience. We know how valuable your time is and do apologize for any excessive wait time. We have included your information and feedback to our team for review and correction; they will be contacting you directly to see how best we can serve you in the future. Thank you!

December 14, 2021

The service and turnaround was fast, and came in way under what other shops had quoted us. Very pleased and will come back for all our Wrangler needs! More

by giff6575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 11, 2021

Great service, fast and professional did not waste my time or try to upsale me. With a wash and a smile out the door very pleased. Do not see the person who was my service advisor below so I marked Mike More

by khquest6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 10, 2021

I can only speak of service amazing as usual. Javiar is an amazing service writer More

by Caralynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JAVIER GONZALEZ
Dec 10, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 10, 2021

Great service & parts department. Love the free car was too! Was happy with the care they took with my Jeep. More

by blackbirdchristine83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAVIER GONZALEZ
Dec 11, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

...
274
...