Back

Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,785 Reviews

4,785 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

Sort by
November 23, 2021

Always very welcoming, courteous and professional. This was my 2nd time coming to the dealership for service. All of the staff including Javier were awesome. More

by jackj1384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Everson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Nov 25, 2022 -

jackj1384 responded

Fantastic service from beginning to end.. This is my 4 th purchase with the dealership. Highly recommend.

November 22, 2021

My car was scratched while at the dealership. My good now has scratches on it I expect it will be repaired by the dealership More

by GYMRAT33916
Recommend Dealer
No
Employees Worked With
Mike Castori
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for bringing this to our attention. We are very sorry to hear that you found scratches on your vehicle. In order to ensure that we are able to connect with you, please include your name, contact information, and nature of any concerns to social@capecoralcdjr.com, we will be happy to reach out to you and discuss how we can assist you. Hope to hear from you soon.

Nov 22, 2021 -

GYMRAT33916 responded

I would just like to have the dealership fix the scratches on my hood I keep my vehicle in impeccable condition and was disappointed to see the scratches

Nov 23, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

In order to ensure that we are able to connect with you, please include your name, contact information, and nature of any concerns to social@capecoralcdjr.com, we will be happy to reach out to you and discuss how we can assist you. Hope to hear from you soon.

November 22, 2021

Had my oil changed there before I traveled to Atlanta and about 6 hours in I began smelling a burning smell in my car. It turns out they forgot to seal my oil filter correctly and oil was splashed from the f More

by brian.yaeger360
Quality Of Work
Recommend Dealer
No
Employees Worked With
not sure
Nov 22, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for bringing this to our attention, Brian. We do apologize for any oversight that has occurred during your vehicle service. Our General Manager will be reaching out to you directly to speak with you to resolve this issue. We hope you have a great rest of your day!

November 19, 2021

Brian my service person was awesome ! I hope I always get him when I bring my vehicle for service! More

by Diane Inglis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 19, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 18, 2021

The service was great but writing a minimum of 15 words is ridiculous and I won’t do the survey again. More

by duanelooney
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We appreciate your 5-star response! Have a wonderful day!

November 18, 2021

I pulled in and was greeted, gentleman came took my info, he said it would be 1 hour to one n a half hours it was done in one hour. Very satisfied More

by dshanaberger@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brion Keasey
Nov 18, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 18, 2021

Was a great experience being greeted by everyone Very Was a great experience being greeted by everyone Very nice facility Will be back again More

by dipsticks76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAVIER GONZALEZ
Nov 19, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 17, 2021

Nice lobby, attentive service, didn’t feel pressured to buy more than I needed. Yay. More

by oharerick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 17, 2021

Rep was very courteous and helpful made suggestions to buy into an oil plan that in the long run would save me money. More

by olson.jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA
Nov 18, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 17, 2021

Great recommend to everyone I talk to about service & caring I got at Cap Coral Jeep More

by TJE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JAVIER GONZALEZ
Nov 18, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

...
275
...