Cape Coral Chrysler Dodge Jeep Ram - Service Center

We always have a great experience getting out vehicles serviced here. Sometimes our wait is rather long so we are deciding to schedule our service at the end of the week. Staff are wonderful. serviced here. Sometimes our wait is rather long so we are deciding to schedule our service at the end of the week. Staff are wonderful. More

The assistant service manager, Michael was very helpful with getting my car taken care of and treating me professionally. However, the first day I showed up having issues with my vehicle, I stood outside b with getting my car taken care of and treating me professionally. However, the first day I showed up having issues with my vehicle, I stood outside by my vehicle in the service line waiting for about 15 minutes before somebody acknowledged me. More

Just as promised, radio was installed in a timely manner just as promised. Everyone we came in contact with a a pleasure to deal with just as promised. Everyone we came in contact with a a pleasure to deal with More

I was promised my running boards for my truck would be ready for pickup the following day by 10a.m. No phone call to advise of the delay. I had to repeatedly call to get a time. Finally at 4:30 it was co ready for pickup the following day by 10a.m. No phone call to advise of the delay. I had to repeatedly call to get a time. Finally at 4:30 it was completed. I’m giving your service department and personal a 1 star rating. it’s not a good way to start our relationship. I bought a very expensive truck and expected quality service. More

Cape Coral CJDR has the worst service department. I purchased a 2021 Charger and it keeps shutting down while driving. I've taken it in for repair and all the service personnel that I've spoken to has purchased a 2021 Charger and it keeps shutting down while driving. I've taken it in for repair and all the service personnel that I've spoken to has dismissed me. I recorded the one of the issues with the vehicle. Ray the service manager called me just to insult me by asking if I was sure I push the brake in all the way. This place doesn't care about it's customers. More

After 3 attempts, we still have not gotten the service done on our vehicle. We do not live in Florida full time, FT, Myers Beach, so it is a half hour drive every time we have to drive over. We purchase done on our vehicle. We do not live in Florida full time, FT, Myers Beach, so it is a half hour drive every time we have to drive over. We purchased the Journey new, and when the saleman was attaching the licence plate we noticed the one sensor was detached on the rear bumper, he said we should just drive around to service dept, it is just a clip, and they would clip it back on. The service dept said that they did not have time to fix it and we would have to make an appointment, we were going home in a few days, so because it was not that easy to fix, they had to order a part, we said we would call a set up an appointment the next time we came to Florida. I might add, they had 2 white Journeys there, why didnt they just offer the other one to us? When we made airline reservations, I also called the dealership, set up an appointment, told them to make sure they had all the parts, and we thought that we were set up. We even received one or 2 emails or messages to verify our appointment. When we arrived (early) for the appointment we were told that we should have talked to the parts department. not the service department, that it needed a whole new bumper. They had to order it and we were only going to be in Florida for two weeks, we again made a trip up to the dealership and we still have not gotten the sensor fixed. I am 71 years old, my husband is 73 years old, our time, especially to us, is very important to us. Our family members were with us on the last visit and they could not believe the terrible customer service and run-around we are getting. If this is not taken care of this next visit, my son told us to seek legal assistance. We are coming back to Florida on August 14th and we will be setting up a third appointment. We hope there will be no other excuses. More

Very friendly staff and the services were very good!!! The price was great and if you have the warranty will be better!! Thanks to all of the people there!! The price was great and if you have the warranty will be better!! Thanks to all of the people there!! More