Cape Coral Chrysler Dodge Jeep Ram - Service Center

I brought my jeep in for a leaking fredom top. The roof seal kit and foam consist of two packages that are less than $75 combined. They charged me $170 to diagnose that the weather strips were bad, even th seal kit and foam consist of two packages that are less than $75 combined. They charged me $170 to diagnose that the weather strips were bad, even though I already told them, and pointed out two known bad spots when I arrived at my 8:30am Friday appointment. I was charged for un-needed diagnostics on a clearly defective part that cost way less than the parts! This is criminal behavior. After dropping off my jeep I had to wait 4 days for what I thought would be a same day appointment, just to find out it wasn't even looked at yet the morning of day 4. I called many times and left voice mails with multiple people, and messages with the front desk and no one got back to me until day 4! At the end of day I was informed that they wanted 1 more day to repair it and told me the total cost was over $600 to replace the weather strips and foam. These parts are cheap, and fully exposed, with basic installation! I declined the installation service at this point because I found everything about this experience terrible. So now I've paid $170 to be told the weather strips on my fredom top leak, and I need new ones, no kidding, and thanks for nothing! 0 stars should be an option. More

Prompt, professional and courteous. The facility was clean and organized. Pricing was appropriate. I will definitely be bringing my truck back for service in the future. clean and organized. Pricing was appropriate. I will definitely be bringing my truck back for service in the future. More

Ongoing issues, made worse by latest attempt to correct. Ray said he afraid to work on my vehicle but is fine for me to drive Ray said he afraid to work on my vehicle but is fine for me to drive More

Thanks to Sales Big Mike and Service Mike for taking care of a broken part on my recent purchase! They are the best!! Easy Peasy! of a broken part on my recent purchase! They are the best!! Easy Peasy! More

After I bought the vehicle I got a bolt in my tire. I called my sales guy and he and the manager told me to bring it in and it was taken care of. Very quick and efficient. I am very satisfied with my pur called my sales guy and he and the manager told me to bring it in and it was taken care of. Very quick and efficient. I am very satisfied with my purchase and the service department there. Thank you guys! More

The people who take care of your vehicle inside the garage only do half day job they do tire rotation never check the air also lie about the air filters I also take care of my vehicle I know what's hap garage only do half day job they do tire rotation never check the air also lie about the air filters I also take care of my vehicle I know what's happening More

Service labor ok, bad costumer service i feel like i went to ask for a favor, I paid for my car and my service. Never go back to ask for a favor, I paid for my car and my service. Never go back More

Your service technician Matti is very knowledgeable. Fast to help you and follows up on everything. Coming back in on Thursday to get some shotty work corrected. I'm sure it will go well. But Matti won't be to help you and follows up on everything. Coming back in on Thursday to get some shotty work corrected. I'm sure it will go well. But Matti won't be there. We'll see. Lynn Miracle. Everyone has been very friendly, no hassles, just plan on a day for most services. A little slow, but everywhere is now. More