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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,663 Reviews

4,663 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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June 14, 2021

Have been in a few times for recalls and for service, the team is always friendly, helpful ,and try to get the vehicle repaired as fast and easy as possible. More

by mikelewisconstructioncompany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Juan Flores
Jun 18, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

June 12, 2021

Everything was good this time, except that the mechanics left black, greasy hand prints on the interior of my vehicle. I work hard to keep my vehicle clean, I just would appreciate it if the mechanics who a More

by sdillmore317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

June 12, 2021

Overpromised and underdelivered again.Even a simple Oilchange it's a waste of time there.Every Gasstation has a better Service Quality.For sure last time that I was there. More

by MBOERMEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Reid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA, Juan Flores
June 10, 2021

I took my Jeep in for some warranty work and Mike in service was Very professional upbeat and kept me informed through the whole process. More

by Love 1717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori, Raymond Powers
June 10, 2021

My experience at this dealership is one of the best I had. Every employee that I came in contact with was very nice and helpful. More

by Katiel2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2021

Thank you for seeing to our needs in such a timely and nice manner. The computer updates and all are a bit much, but I understand you are working on a program. Service Dept. Manager was great, but I don More

by joav19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA, Juan Flores
June 10, 2021

I really can't. I've had issues in the past and Jay has contacted me personally. Javier, Advisor, has bent over backwards to treat me right, but the service is always lacking. This time around on an oil ch More

by bassrep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JAVIER GONZALEZ
June 09, 2021

Car is new... cruise control and front crash monitor are not working....says needs service. Was told cannot be fixed at this time. Unacceptable service More

by biggar44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Corbin Chase, Daniel Allred
June 08, 2021

They could not figure out the trailer brake on the truck they just wanted me to buy one from the dealership I had to take it to someone else who figured it out but the dealership charge me 150 for nothing More

by gms121870
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know his name
Jun 09, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your feedback. The information you provided is very important to us. Please Contact Juan Flores our Service Manager 239-424-7495 to help resolve the issue.

June 08, 2021

Thanks for helping me out with my car, really good service and professional and polite staff, thanks again and see you guys on my next service More

by hjhernandezgil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA, Juan Flores
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