Cape Coral Chrysler Dodge Jeep Ram - Service Center

Went in for my water pump leaking, they ended up saying valve cover gasket was leaking aswell supposedly and fixed it and now I have a big oil leak from valve cover gasket they fixed dripping right onto my valve cover gasket was leaking aswell supposedly and fixed it and now I have a big oil leak from valve cover gasket they fixed dripping right onto my exhaust causing a burnt oil smell everytime driving. Brought in for them to fix the mistake and they want me to pay either a $150 diagnostic fee or pay my $200 deductible again in case it’s valve cover and it never had an issue before now blaming on the valve cover so it’s not a mistake on them. Very disappointed would think a dealership service would be a lot better or try to help out atleast after I just paid a week before that on an issue that I never had before it was touched. And the fact that I bought my vehicle from them and wouldn’t even be willing to help their customers out. More

I came in for an oil change and tire rotation. The service writer told me my brake fluid needs to be changed. I told him I had an appt. To go to he said I will have you out very quickly. I should have service writer told me my brake fluid needs to be changed. I told him I had an appt. To go to he said I will have you out very quickly. I should have known better A few hours later and missed my appt. Not Good More

Everyone WAS Very Nice AND Competent . Made our visit very enjoyable . Needed new tires and took the time to explain the options for my purchase very enjoyable . Needed new tires and took the time to explain the options for my purchase More

Over the years I have gone out of my way to have minimal contact with dealership service departments after several experiences that found me with Much higher costs than expected including repairs that just, contact with dealership service departments after several experiences that found me with Much higher costs than expected including repairs that just, in my mind were not justified. Cape Coral Chrysler Dodge Jeep Ram has put my previous objections to rest. You guys have not only been professional, you have been honest! And have provided prompt and accurate full service. I will be back! More

Advisor michael top shelf class operation 💯 outstanding would recommend everyone to visit cape coral dodge always thank you very much. Will be back for sure next time would recommend everyone to visit cape coral dodge always thank you very much. Will be back for sure next time More

Quick and easy to make a service appointment. Took the jeep in at appointment time. Completed oil change and tire rotation in a timely manner. All staff that we came into contact with were friendly and ve jeep in at appointment time. Completed oil change and tire rotation in a timely manner. All staff that we came into contact with were friendly and very accommodating. Beautiful showroom. Highly recommend. More

Very friendly. Fast service. Quality work. Very clean. Great pricing. Ryan was very informative of every step. Would highly recommend this service department to anyone. Great pricing. Ryan was very informative of every step. Would highly recommend this service department to anyone. More

Two stars because :- the “free” car wash left my truck Two stars because : - the “free” car wash left my truck far worse than when I brought it in, and when I noted this to the staff the retort was that ( Two stars because : - the “free” car wash left my truck far worse than when I brought it in, and when I noted this to the staff the retort was that (the car wash) “..it’s only a machine and sometimes it doesn’t work so well”. - the tires were/are(?) to be filled with nitrogen as per the original purchase agreement, but the dust caps were not the appropriate green color. I asked that the green caps be put on and that was “forgotten” to be done,…again. -it took over two hours for an oil change and (did they?) check over the vehicle. - the windshield washer fluid should’ve been topped off,….it wasn’t. This vehicle is too valuable to me to take to a dealership that isn’t reliable and trustworthy, or that have to be watched over for every detail. And for Pete’s sake, find somebody who knows how to run an automatic car wash. More