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Cape Coral Chrysler Dodge Jeep Ram - Service Center
Cape Coral, FL
4,663 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,663 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center
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May 01, 2021
The Oil Change offering of $24.99 was just fantastic and I bought it at once too! I DO realize Dealers have to make a profit to survive, but trying to CHARGE $60 for an OIL Change is just absolutely CRAZY I bought it at once too! I DO realize Dealers have to make a profit to survive, but trying to CHARGE $60 for an OIL Change is just absolutely CRAZY and I would NEVER EVER pay that!! More
by RBRANDICS
Verified CustomerEmployees Worked With
Mike
April 30, 2021
Javier was awesome. He went above and beyond to meet my needs and I really appreciate his efforts. However, the Hispanic woman and the check out desk was rude and had a very condescending tone when I asked needs and I really appreciate his efforts. However, the Hispanic woman and the check out desk was rude and had a very condescending tone when I asked for a copy of my receipt. I felt prejudiced because of my skin color and had I looked like someone else, she would have treated me with more dignity and respect. I was finally able to get a copy after demanding to speaking with a supervisor. More
by vanessamcnair
Employees Worked With
JAVIER GONZALEZ
April 30, 2021
Mike, service advisor, was fantastic. He listened to my concerns and kept me up to date with the progress. I will be happy to work with in again concerns and kept me up to date with the progress. I will be happy to work with in again More
by sfeatherstone9
Employees Worked With
Jay Ganzi, Quentin Burgess
April 29, 2021
My 1st visit for service (earlier this year was a horrible experience and I complained for sure. I had to go back for warrantee service on my battery and had just the opposite experience. The new ser horrible experience and I complained for sure. I had to go back for warrantee service on my battery and had just the opposite experience. The new service advisor, Mike, couldn't be more helpful and professional. He made me a believer in CC Chrysler again. More
by knotwork2
Employees Worked With
Mike C.
April 29, 2021
I don't remember who the service advisor was. I selected Christopher Reid but I don't know if it was him or not. Which guy it was, he did a good job. No complaints. Christopher Reid but I don't know if it was him or not. Which guy it was, he did a good job. No complaints. More
by redbw83
Employees Worked With
April 29, 2021
Getting off line fixed! Shifting problem taken care of. All items talked about done! Right side mirror fixed. Quotes on items given. Sean took all things to heart and got it done professionally. All items talked about done! Right side mirror fixed. Quotes on items given. Sean took all things to heart and got it done professionally. More
by medical7rr
Employees Worked With
Sean, Patricia Tolson
April 27, 2021
Chris the assistant Service Manager is an asset to your dealership. Always responsive to my persistent electronic issues. He is my go to person at the dealership. dealership. Always responsive to my persistent electronic issues. He is my go to person at the dealership. More
by dejmiser
Employees Worked With
April 27, 2021
I brought my truck in to get the newest update 18.45, they didn't. The tech (stephen) couldn't even get the truck off of a deep sleep. Still charged me $150.00. I told him that if you can't put the updat they didn't. The tech (stephen) couldn't even get the truck off of a deep sleep. Still charged me $150.00. I told him that if you can't put the update in that I need to run the Uconnect than I don't want to pay because the whole point is so that I can run Uconnect. I own a roofing company in the cape and I explained that you have not earned my future Business. More
by mpalmieri2019
Employees Worked With
Juan Flores
April 27, 2021
Very friendly and professional staff with very nice facilities. My problem was resolved within a few hours even with a part being shipped from another dealer. facilities. My problem was resolved within a few hours even with a part being shipped from another dealer. More
by arnonesteven
Employees Worked With
Other Employees :
Jay Ganzi, Jessica Jimenez, Patricia Tolson, Jeffrey Stuart, Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA, Juan Flores, CJ HREBAL
