Cape Coral Chrysler Dodge Jeep Ram - Service Center

They did a very good job on working with me, To get the job done in a timely matter, and get the price down with in reasonable amount. job done in a timely matter, and get the price down with in reasonable amount. More

Nice showroom, friendly people clean bathrooms nice selection of trucks free water and coffee clean showroom and bays. Parts department is always stocked. Friendly environment. selection of trucks free water and coffee clean showroom and bays. Parts department is always stocked. Friendly environment. More

Cost was a bit pricey, I checked with may Firestone dealer and I could have saved about $25.I will look into going there, they are also 10 miles closer. dealer and I could have saved about $25.I will look into going there, they are also 10 miles closer. More

I already sent you a service survey..I made all my comments, which were good, on the first survey. thank you.We will be back in October again to get my car serviced. comments, which were good, on the first survey. thank you.We will be back in October again to get my car serviced. More

Newer facility with lots of activity. Good waiting area close to service advisors. Work performed quickly and as promised. Vehicle was left clean and without scratches or dings. close to service advisors. Work performed quickly and as promised. Vehicle was left clean and without scratches or dings. More

As always outstanding promptness and quality work.....The staff was super and helpful with every request we had. Thanks Again!!!! I am happy with 20 word staff was super and helpful with every request we had. Thanks Again!!!! I am happy with 20 word More

After several months of an ongoing warranty issue my vehicle still has issues that an alert and concerned technician should have caught. The service advisor was shown my concerns. He said he would wor vehicle still has issues that an alert and concerned technician should have caught. The service advisor was shown my concerns. He said he would work on resolving it and he’d get back in touch with me right away. This was on the 21st April 2021. Today is the 26th April 2021 and I have not heard back yet. I have called but have only gotten voicemail. This is demonstrative of the typical service this dealership provides. Congruently it’s ironic the sales department is sending me email notifications my lease is in the last year and it’s time to start thinking about a different vehicle. I’m not sure why I’d be motivated to shop here again. The most recent staff I’ve worked with was not listed in the drop down menu. I have worked with Javier in the past. He seemed like a pretty good dude so randomly I gave him 5 stars. He was not the person I worked with most recently however. More

They were quick and polite. They also didn’t try to push me to get extra services that weren’t needed, like many other dealerships will do. me to get extra services that weren’t needed, like many other dealerships will do. More

Sales guy was great. (Don W.)Finance guy failed to say Sales guy was great. (Don W.) Finance guy failed to say their added maintenance plan is 3rd party and NOT Backed by Jeep. Service Dept has also Sales guy was great. (Don W.) Finance guy failed to say their added maintenance plan is 3rd party and NOT Backed by Jeep. Service Dept has also not done what I asked. I came in for a broken back wiper blade, left with it not done. I returned and they apologized then noticing it was broken so they couldn’t fix. Said they orders the part and it was covered and to return when it arrived. Parts arrived, then when I returned they said it wasn’t covered and I had to then pay. They failed to discount the mishap or seem to care. More