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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,850 Reviews

4,850 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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July 30, 2021

They fixed all my issues with my Jeep but forgot to change my oil before returning it. I will go back for future repairs still. More

by sphvac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

July 30, 2021

Good service but it little bit expensive For first time service and also when I bring with me the filters next time I will go to different place More

by Eli221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAVIER GONZALEZ
Aug 05, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

July 30, 2021

Issue with my new Ram that disabled the only vehicle I have. They took it right in and provided me with a rental. My Ram was fixed the 1st day in. More

by FORTMYERSPI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

July 29, 2021

I must say, I was pretty disappointed with my visit. The three major things I needed fixed were NOT fixed. Basically the oil change and rotating tires went well, but you guys were unable to fix my Sirius R More

by playball0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JAVIER GONZALEZ
July 29, 2021

Had an appointment at 0900 to get a part fixed / ordered for my door panel. At 1130, I was finally given my car back and told the part had to be ordered. So between my appointment time of 0900 and the time More

by kristyn.venturi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember or care who the employees were due to not being the first time I received terrible service.
Jul 29, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case.

July 29, 2021

I was treated very well by the staff and the service was great. I did not have to wait very long to get my truck service.I will be back More

by nancyvega623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Jul 29, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

July 28, 2021

I needed an oil change . It went smoothly and everyone was nice and friendly. It was a good experience. I would recommend this service center More

by suzienik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

July 26, 2021

With the pre registration for the service I still waited at least 30+ minutes to take my name. We ended up doing an overnight drop envelope. More

by chuckandtina1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Didn’t catch anyone’s name
Jul 29, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case.

July 26, 2021

First time visit to the service center. Had a great experience. Professional and courteous personnel. Kept me up to date on the progress of my service. More

by jmackey0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

July 24, 2021

I’m not micheal y r u emailing da wrong person I am not this person so stop emailing me thank u very much now leave me alone More

by daisyc89971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Reid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Castori
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers, JAVIER GONZALEZ, CHARLES SANTANA, Juan Flores
Jul 29, 2021 -

Cape Coral Chrysler Dodge Jeep Ram responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case.

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