Cape Coral Chrysler Dodge Jeep Ram - Service Center

Service department is always unbearably slow even with an appointment. I just spent six hours in the lounge waiting for a new air conditioner fan to be installed appointment. I just spent six hours in the lounge waiting for a new air conditioner fan to be installed More

The issues with my vehicle were taken care of in a timely manner. And I appreciate being able to use a loaner car to continue to go to work. manner. And I appreciate being able to use a loaner car to continue to go to work. More

Sonja is wonderful and very personable. . you need a whole staff of her. She has empathy and know what it means to be a customer . you need a whole staff of her. She has empathy and know what it means to be a customer More

Refused to fix the problem and was told did not have time to recreate issue. My warranty ran out because of this. Spend too much time on phone with jeep doesn’t care and still waiting for call back as well to recreate issue. My warranty ran out because of this. Spend too much time on phone with jeep doesn’t care and still waiting for call back as well to get them to cover my issue now that my warranty expired. More

I had an excellent time at the dealership. Everyone was friendly and very helpful.I would go back again every time Everyone was friendly and very helpful.I would go back again every time More

Service was with in the hour as they stated to me. When service was finished tracked me down in the showroom. Experience was great, unfortunately I live in Ohio. Just passing thru and needed to servic When service was finished tracked me down in the showroom. Experience was great, unfortunately I live in Ohio. Just passing thru and needed to service my Grand Cherokee. More

Slow and no communication after 3 hrs had to ask what was going on after I asked I got e keys to go with no paperwork because it took so long for service going on after I asked I got e keys to go with no paperwork because it took so long for service More

Drive up was poor and confusing. Not met by anyone. Car Not fixed in one visit. Had to come back due to dealership error Expensive Not met by anyone. Car Not fixed in one visit. Had to come back due to dealership error Expensive More

Cape Coral Chrysler Dodge Ram was awesome! They got my truck in on the first business day they had available, tracked down the part I needed, and had everything installed—all within 24 hours. They got my truck in on the first business day they had available, tracked down the part I needed, and had everything installed—all within 24 hours. Super fast, professional service. Highly recommend! More

The service associate gave me all the information and the repairs were done as stated. repairs were done as stated. More