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Cape Coral Chrysler Dodge Jeep Ram - Service Center

Cape Coral, FL

4.1
4,816 Reviews

4,816 Reviews of Cape Coral Chrysler Dodge Jeep Ram - Service Center

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March 08, 2025

The staff were friendly and service was quick. They kept you informed during the entire process. More

by jennifer.mamanus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Customer service sucks Nobody return my phone calls I finally had to go to the dealership to get answers and it took 3 1/2 hours for a xxxxing oil change!!!. Really!!! More

by VICMC7209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Castori
1.0
This rating includes all reviews, with more weight given to recent reviews.
Obi Ortiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Millspaugh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Snow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Barroso, Taylor Schwinn
March 08, 2025

Seems like employees are overworked maybe not enough staff, upset that dealership cannot service my corrosion that needs to be fixed under warranty. More

by ascarbro
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Millspaugh
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

No communication with customer after vehicle is taken in. Wait time is totally ridiculous, not good. More

by SASSYCASS52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Names never given
March 08, 2025

Waiting three and a half hours in the service area is totally unacceptable with no update information. More

by SASSYCASS52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rasiel Echeverria
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Terrible customer service. Definitely would not buy a car from this dealer ship. Very disappointed!! More

by VICMC7209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Castori
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rasiel Echeverria
2.0
This rating includes all reviews, with more weight given to recent reviews.
Obi Ortiz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Torres
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Millspaugh
2.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Snow
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Barroso, Taylor Schwinn
March 07, 2025

Lisa was effective and professional. .She saved me 245 dollars for the part on my truck More

by michaelgriffin0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Millspaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

Great customer service experience. I had over slept for my appt. My service advisor Mike was very understanding. Still got me in and vehicle returned before end of business. Couldn't a More

by ivanarreguin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Castori
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

Great service kept me informed n the loop on the progress of my service. Friendly service sttaff More

by debado007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obi Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

Every time we come in for work done on our truck something goes wrong with the battery. We were told you never know how long a battery is on the shelf for.. which is ridiculous. A battery in Florida More

by getsoto3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa
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