Cape Coral Chrysler Dodge Jeep Ram - Service Center

When I first came in, terrible reception, and ignored, while someone finished his coffee, then passed off to two others but then Darrin came and made it better, he cared and took very good care of me. while someone finished his coffee, then passed off to two others but then Darrin came and made it better, he cared and took very good care of me. More

The staff were friendly and service was quick. They kept you informed during the entire process. They kept you informed during the entire process. More

Customer service sucks Nobody return my phone calls I finally had to go to the dealership to get answers and it took 3 1/2 hours for a xxxxing oil change!!!. Really!!! finally had to go to the dealership to get answers and it took 3 1/2 hours for a xxxxing oil change!!!. Really!!! More

Seems like employees are overworked maybe not enough staff, upset that dealership cannot service my corrosion that needs to be fixed under warranty. staff, upset that dealership cannot service my corrosion that needs to be fixed under warranty. More

No communication with customer after vehicle is taken in. Wait time is totally ridiculous, not good. Wait time is totally ridiculous, not good. More

Waiting three and a half hours in the service area is totally unacceptable with no update information. totally unacceptable with no update information. More

Terrible customer service. Definitely would not buy a car from this dealer ship. Very disappointed!! Definitely would not buy a car from this dealer ship. Very disappointed!! More

Great service kept me informed n the loop on the progress of my service. Friendly service sttaff progress of my service. Friendly service sttaff More

Lisa was effective and professional. .She saved me 245 dollars for the part on my truck .She saved me 245 dollars for the part on my truck More

Great customer service experience. I had over slept for my appt. My service advisor Mike was very understanding. Still got me in and vehicle returned before end of business. Couldn't a I had over slept for my appt. My service advisor Mike was very understanding. Still got me in and vehicle returned before end of business. Couldn't ask for a better experience. More