Cape Coral Chrysler Dodge Jeep Ram - Service Center

My service manager flat out told me he hated my car and that it was stupid And that he hated working on them., it’s an EV, but he did have good communication. that it was stupid And that he hated working on them., it’s an EV, but he did have good communication. More

The service manager was rude, even when as he was training, then I waited almost 3 hours for an oil change. Nobody had talk to me and acted like it was no big deal. Still very rude service manager wa training, then I waited almost 3 hours for an oil change. Nobody had talk to me and acted like it was no big deal. Still very rude service manager walked me to the cashier and walked away. All they needed to do was talk to me let me know everything was good. I’m still not sure. I got everything done. I asked for nothing was explained to me just sent me on my way. I usually defend the Jeep dealer in Cape Coral, but I literally just had the experience that everybody has always told me about very disappointed. I’ll probably go to Galeana for my next servicing. More

Michael has help me before And is a great asset to your dealership He is very customer oriented and nice to deal with dealership He is very customer oriented and nice to deal with More

It is extremely disappointing that Stellantis and this dealership don’t have a solution to resolve the air conditioning recirculate loud sound emitting from the dash. Being told sorry there is no solution dealership don’t have a solution to resolve the air conditioning recirculate loud sound emitting from the dash. Being told sorry there is no solution is not acceptable when the company is aware of the issue and continues to sell the vehicle. This dealership also was aware of the radio / navigation unit not working properly for over one year but I had to make three trips to the dealership before they would agreed to fix the issue. This is the first Stellantis vehicle I have owned and will be the last: More

Everyone was prompt and courteous Communication was in detail. The atmosphere was very uplifting It was a good experience detail. The atmosphere was very uplifting It was a good experience More

I Will Never Get have my Jeep Wrangler Repaired by this dealership again !!!!!! I was given and estimate of $700.00 and was charged $1100.00. They overcharged me $249.12 more for parts than I could have g dealership again !!!!!! I was given and estimate of $700.00 and was charged $1100.00. They overcharged me $249.12 more for parts than I could have gotten the same parts from there parts counter When I ask why I was miss quoted Mike said he gave me the price for a warranty repair. This wasn’t a Warrantable repair !!! And he knew that from the beginning. I was Service Manager for 30 years at 2 Class 8 Truck Dealerships and I would not allowed a service writer to overcharge anyone like this. My invoice # 261702 More

Quickly diagnosed problem and solved. Can count on accurate diagnosis and work. Satisfied. Satisfied satisfied Can count on accurate diagnosis and work. Satisfied. Satisfied satisfied More

It was good , just would of like a better wash For my car, the windshield was still dirty car, the windshield was still dirty More

Lisa went above and beyond her call of duty. She explained everything that needed to be done. And 100% kept me calm. Let's just say it was a fast and efficient repair. And thank you Lisa! She explained everything that needed to be done. And 100% kept me calm. Let's just say it was a fast and efficient repair. And thank you Lisa! More

I wish I never purchased a Ram truck. It was my worse decision regarding buying a vehicle. It was my worse decision regarding buying a vehicle. More