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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,351 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids. Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place! Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,351 reviews

July 13, 2025

Otto Cedeno is awesome. This is the second car I have purchased from him. I would gladly work with him in the future. More

by MICK.BLANKEN
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Deering
4.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Cedeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Process was easy and clear. No pressure sales. Very friendly staff. Spent extra time going over the cars features More

by SPDRCR49
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Excellent service with good deals. Highly recommend for getting a Mazda. Marcin took great care of us More

by SERGIOPERATONER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Bastiaans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Jaurequi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2025

very good service ,excellent dealer was clean and well kept would definitely recommend to a friend More

by brown_bull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Bastiaans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Jaurequi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Capistrano Mazda responded

Thank you for your review!

July 01, 2025

Thank you for your great service! I have my first car service earlier and it was exellent More

by JCAUG_24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
Jul 03, 2025 -

Capistrano Mazda responded

We appreciate you leaving a review!

June 30, 2025

The service team at Capistrano Mazda is great! Issues were clearly identified and repairs were quickly addressed. Information was clearly communicated. More

by dan.scott.bizdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Capistrano Mazda responded

Thank you so much for leaving such a wonderful review!

June 30, 2025

Marcin was so helpful and amazing. Very knowledgeable and understanding my need. Great service. Thanks to him and his team. More

by NEDA_R_82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcin Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Capistrano Mazda responded

Thank you for leaving a review! We will pass your compliments on to Marcin!

June 27, 2025

Best customer service ever! Everyone is always polite and very helpful. I've never had a better dealership experience. More

by RACHELINCA2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Bastiaans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Capistrano Mazda responded

Thank you for taking the time to leave us such a wonderful review!

June 27, 2025

Great sales - great process - great service - and they had exactly what I wanted. Farouz was great and went way above More

by DIANALZR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Capistrano Mazda responded

Welcome to the Capistrano Mazda family and thank you for the review! We will pass your compliments along to Forouz.

June 26, 2025

I had to make an appointment to get a tire leak fixed because they couldn’t look at it otherwise. Even with an appointment it took two and a half hours to fix a simple nail in the tire leak. Staff was co More

by Sjbuzz69
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Capistrano Mazda responded

We appreciate you taking the time to leave a review and bringing this situation to our attention. There are many factors that contribute to things taking longer then anticipated, but that should always be communicated and options offered to accommodate our guest's needs. That did not happen in this case, and we sincerely apologize. If you need any further assistance or would like to provide any more details, please reach out to us at customerservice@capovwmazda.com.

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