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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,320 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids. Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place! Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,320 reviews

May 07, 2025

Real life heroes out there. Feel safe and secure in the car. And front office as well. More

by Name
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Willenborg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Bastiaans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dooris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Haber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Jaime
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Capistrano Mazda responded

Thank you so much for your review!

May 07, 2025

Great dealership and super great service and sales consultants! They made our car buying experience great and very easy. More

by Kayla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Willenborg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Haber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Jaime
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Capistrano Mazda responded

We appreciate you taking the time to leave a review and are so pleased you had a great experience!

May 02, 2025

The service at this Mazda location is outstanding! ! My second car from here and every experience has been excellent More

by VINNYATHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Capistrano Mazda responded

We are so pleased to hear you have had such a wonderful experience! Thank you for taking the time to leave a review!

April 28, 2025

The experience I had an Capistrano was very engaging and informative about the car selection they had. Overall a great experience and an amazing dealer Otto More

by Hayden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Cedeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Capistrano Mazda responded

We will make sure Otto receives your feedback! Thank you for your review!

April 27, 2025

Cyrena was professional, courteous and kind. From first contact the service was exceptional, from the initial phone contact to the service personnel. The video was an exceptional tool. As a woma More

by Kpitman613
Recommend Dealer
Yes
Employees Worked With
Cyrena
Apr 28, 2025 -

Capistrano Mazda responded

We are so happy to hear you have a great experience from beginning to end. Thank you for providing your feedback!

April 27, 2025

The staff at Capistrano Mazda areboncredibly accomodatinh especially Marcin.They gave me the tome i needed to make a decision and offered several options to choose from.Overall,i had a really positive experi More

by MM.ANGULO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcin Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Jaime
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Capistrano Mazda responded

Thank you for your review! We will make sure we forward your feedback to Marcin.

April 26, 2025

Provides a quick, comprehensive, and customer friendly service on your Mazda but at a premium price . More

by ANENBERG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Capistrano Mazda responded

We appreciate your review and will make sure your feedback is communicated to the team! Thank you, Capistrano Mazda

April 26, 2025

Mazda Capistrano has treated us well for all three of our purchases and we love buying from this company. More

by MICHELLE.LIPTON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Dooris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Capistrano Mazda responded

Hi Michelle, We are so happy you had such a great experience! Thank you, Capistrano Mazda

April 24, 2025

Very courteous. .Felt no pressure whatsoever bye sales personal and staff.Definitely would recommend friends and family. More

by E_ANDRADE2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Capistrano Mazda responded

Thank you so much for your review! We are happy you had such a wonderful experience and will make sure your sales team receives your feedback!

June 30, 2024

Rick at Capistrano Mazda is absolutely wonderful. I’ve bought 3 Mazdas in the past but Rick’s honestly, patience and kindness far exceeded my expectations. Rick is very knowledgable about Mazda c More

by Jan B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

Jan B responded

Rick at Capistrano Mazda is absolutely wonderful. I’ve bought 3 Mazdas in the past but Rick’s honestly, patience and kindness far exceeded my expectations. Rick is very knowledgable about Mazda cars he sells, and explains things thoroughly, patiently answering extra questions. I truly appreciate that he is not “hard sell” and doesn’t engage in gamesmanship which I have experienced at other dealerships.

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