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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,318 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids. Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place! Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,318 reviews

March 07, 2021

Very easy and quick transaction. I believe that the process made were for my best interest because I have no past knowledge about cars or whatsoever. Very accommodating. More

by HIRO_VILLENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2021 -

Capistrano Mazda responded

Thank you for taking the time to share your feedback with us, Hiro. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kate

March 06, 2021

Great overall experience. Great price, fast and friendly. Rick and AJ were very thorough and courteous. Will definitely be back when purchasing another new car. More

by SP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi
Mar 07, 2021 -

Capistrano Mazda responded

Thanks for your feedback on your recent visit to Capistrano Mazda. I'm glad to hear that Rick and AJ were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Kate

March 06, 2021

Fast and easy to work with. I would go back to buy a car in the future. The other dealers didn’t offer as great of deals and I was able to review and negotiate prices over the phone so I didn’t need to wast More

by shorty2323
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Bowens
Mar 07, 2021 -

Capistrano Mazda responded

Thanks for sharing your thoughts about your experience with Capistrano Mazda. We appreciate your business and hope to see you again soon! Kate

March 06, 2021

Great service. Easy and fast lease process with the great care of Forouz and AJ. Capistrano Mazda's team is very professional and nice. Thank you! More

by payam_prz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi
Mar 07, 2021 -

Capistrano Mazda responded

Thank you for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad Forouz and our team were able to help, and we hope to see you again! Kate

March 05, 2021

We were very pleased with the service that Whitney gave us and AJ made it easy to get in and out with the least amount of hassle. More

by stevep20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Bowens, AJ Jamshidi
Mar 05, 2021 -

Capistrano Mazda responded

Thank you so much, Steve, for your wonderful review! We are thrilled that Whitney and AJ had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Capistrano Mazda! Kate

March 05, 2021

Diego was so patient and knowledgeable. I would recommend him to any family and friends. If I need another Mazda I will be back and will seek Diego out. More

by TERRI B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2021

This was my first time service visit and it went well, the people were great. I will be bringing my car back again, thank you Alex. More

by tmt1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Mar 04, 2021 -

Capistrano Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda. Kate

March 04, 2021

As in previous transactions, Marcin knocked himself out doing a great job. I almost feel guilty seeing him work so hard. Customer service is at his very core. More

by blangan1
Recommend Dealer
Yes
Employees Worked With
Marcin Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Capistrano Mazda responded

Congratulations on your new vehicle! We are so glad that Marcin and our sales team had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Kate

March 03, 2021

Alex is very attentive and helpful as always. Genuinely kind and friendly almost every time. Thank you for the great service and follow-ups, we appreciate it. More

by mm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Mar 03, 2021 -

Capistrano Mazda responded

We are very happy to hear that Alex and our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate

March 01, 2021

Just a very pleasant experience! Efficient and easy - done within an hour! Reasonable price. I would recommend Capistrano Mazda to anyone for vehicle service - and sales. More

by deanrschultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Capistrano Mazda responded

Dean, Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Kate

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