Capistrano Mazda

My first new car! Diego and Marcin were so helpful in finding the exact car I wanted, with the features and color. The deal they told me they could get for me was true, Diego and Marcin were so helpful in finding the exact car I wanted, with the features and color. The deal they told me they could get for me was true, no surprises along the way. I would recommend them to anyone, and Mazda is a great car! More

A WONDERFUL experience !! My wife and I were looking at mid-sized suvs/crossovers. We were undecided but had narrowed our search down to Honda, Toyota, Hyundai, Kia, and Mazda. My wife and I were looking at mid-sized suvs/crossovers. We were undecided but had narrowed our search down to Honda, Toyota, Hyundai, Kia, and Mazda. The car buying experience can be annoying and stressful, as we all know. We had questions about these vehicles but did not want to be pushed or hounded while we were looking around the lot. Some sales people seemed like they were reading off scripts. They didn't ask us questions, didn't listen to what WE were asking, others acted as though we were interrupting them. This is commission sales, we get it. We are in sales also. Then we went to Capistrano Mazda and met Marcin. Warm, honest, engaging, asked what was important to US !! Imagine that, he cared about what WE wanted ! We were looking at the CX5. He showed us the differences between trim levels and when we told him that we just became grandparents, he went straight into the safety features of the vehicle....again, he listened. When we wanted to get some ideas of lease costs versus purchasing, he and his sales manager, Tom, couldn't be more accommodating or helpful. We explained to Marcin that we still wanted to see Hyundai and Kia. No problem. He said "If you have any questions please feel free to call" NO pressure ! That night we went home and made our decision. The next day we called Marcin and explained what vehicle we wanted, the color and interior, and where we wanted to be monthly. Again, NO problem. He called back within minutes telling us exactly what we need to put down. And again, a BIG thank you to his sales manager for accommodating us by giving us the numbers. Other dealers won't give you ANY information if your not ready to sign on the dotted line. We went to the dealership that night, Marcin and his manager Moe, found us the vehicle that we wanted and we DID sign on the dotted line ! Joey, the finance manager, met us with the paperwork and everything went very smoothly. 2 days later when we went to pick up the car, we found out that the dealer that they were going to get the car from sold it that day. Marcin and Moe scrambled to get us another vehicle and had I'm there waiting for us. Kevin, the other finance manager, had the new paperwork all ready for us and again, everything went smooth as silk. And THIS vehicle had 50 less miles on it !! We are VERY satisfied customers and could not recommend this team of professionals any more highly. A WONDERFUL car buying experience ! More

Apr. 2016 - No hassle, great deal! It is not every day that one gets to consider picking up a new car. The process is fun and exciting, sure, but also stressful! Katrina and the team at It is not every day that one gets to consider picking up a new car. The process is fun and exciting, sure, but also stressful! Katrina and the team at Capo Mazda did a great job of getting the 2016 CX-5 Grand Touring into our garage with very little hassle and for a great price. Thanks so much again! More

2016 Mazda CX5, Excellent car buying expereince I was in market for new compact SUV. We went to this dealer to test drive the CX5. As soon as we walked in, Katrina greeted us with smile and got the I was in market for new compact SUV. We went to this dealer to test drive the CX5. As soon as we walked in, Katrina greeted us with smile and got the car for test drive. I loved the car and decided this car beats any other car in same class that I have seen so I decided to purchase the car that night. Katrina was professional, courteous and very friendly, unlike any other car sales person out there. She wasn't pushy or trying to go back and forth with price. Katrina and her manager Moe were willing to beat any other dealer price, so why go somewhere else :) I felt very comfortable dealing with Katrina. I definitely recommend this dealer and Katrina to anyone looking for a Mazda. More

excellent service Went in for a regular service on my Mazda. Fredy provided me with excellent quality service. I've been to many dealers, but sales reps are not always Went in for a regular service on my Mazda. Fredy provided me with excellent quality service. I've been to many dealers, but sales reps are not always quite as knowledgeable and he was. My husband and I were very pleased with the service here. Fredy was courteous, very professional and answered all our questions right away. We definitely recommend this location and our service advisor Fredy. More

Mazda Miata Service Good service, work done in timely manner, reasonable price for work, pleased to see same service personnel formerly at Phillips Mazda (now out of bus Good service, work done in timely manner, reasonable price for work, pleased to see same service personnel formerly at Phillips Mazda (now out of business). More

2016 CX-5 Touring Great staff. Friendly and informative. No pressure to buy. Test drive was perfect. After purchase tutorial provided all the necessary details. Will be Great staff. Friendly and informative. No pressure to buy. Test drive was perfect. After purchase tutorial provided all the necessary details. Will be going to the agency for all follow up service. More

Great Service! I worked with Katrina to lease a Mazda 3 and she was so helpful and kind throughout the entire process. She was great to work with and I would definit I worked with Katrina to lease a Mazda 3 and she was so helpful and kind throughout the entire process. She was great to work with and I would definitely recommend her! She did her best to work with my price range and get me a price that I was comfortable with- great experience with her! More

Lease Experience Diego was very helpful with my lease. We resolved some issues with the special on the mazda 6, and he and his manager, Tom, got back to me promptly. Diego was very helpful with my lease. We resolved some issues with the special on the mazda 6, and he and his manager, Tom, got back to me promptly. The car was detailed and is beautiful, inside and out. They are worth visiting. More

2016 Mazda CX-3 Purchase I purchased my Mazda CX-3 from Capistrano Mazda two weeks and loving it so far! I was greeted by Diego right as we pulled up. He was very helpful and I purchased my Mazda CX-3 from Capistrano Mazda two weeks and loving it so far! I was greeted by Diego right as we pulled up. He was very helpful and professional through the entire process from the test drive all the way to purchase. I appreciate his follow-up call a week later to see how I was doing with the car. This really shows their commitment to service on the personal level. I brought back the car this weekend to have a roof rack installed. Freddy, Julie and the service team were great and had everything set so the process went as smooth as possible. They got us in-and-out quickly with a loaner vehicle while the car was being worked on and called us back within a couple hours with the finished car. I would highly recommend the team at Capistrano Mazda. They truly live up to their slogan, smilage guaranteed! More