Capistrano Mazda

1ST VISIT Took my Miata in for its 75K miles tuneup and was completely satisfied with all their services, from the early morning check in, courtesy shuttle, fol Took my Miata in for its 75K miles tuneup and was completely satisfied with all their services, from the early morning check in, courtesy shuttle, follow up call with inspection recommendation to the pick up shuttle. Everyone I met was courteous, friendly and professional. I was totally surprised when the pickup shuttle driver met me at my place of employment, came out of his car and opened the car door for me. Made me feel so special & important! Plus the Starbuck morning was a super plus! More

Excellent sales experience Emailed the Dealer and spoke with Miles the owner. Told Miles my wife wanted a Soul Red Mazda 6 Grand Touring edition with Parchment interior. Mile Emailed the Dealer and spoke with Miles the owner. Told Miles my wife wanted a Soul Red Mazda 6 Grand Touring edition with Parchment interior. Mile turned me over to Thomas the GM and he ordered the car. It took a few weeks to get from the port, but is was worth the wait. When we went to pick up the car it was ready (detailed) and sitting under a covered parking area. Miles and Thomas came out to see us while Katrina was giving my wife an overview of how to use all the special features. We were also, introduced to Joey R the finance manager who took care of all our needs. Since everything had been negotiated prior to visiting the dealership we were in and out in about an hour. Of course we got the full tour of the dealership and was introduced to the service department personnel, Fredy and Julie. Miles the owner runs a first class auto dealership and his leadership is demonstrated by the first class people he hires. Great people and great price make for a great experience. Thank you all at Capo Mazda, Rick & Barb Mazda 6 Grand Touring Edition Soul Red More

Excellent Customer Service I used Capistrono Mazda for several of my cars for routine servicing and am very impressed with the genuine appreciation for my business. Everyone is I used Capistrono Mazda for several of my cars for routine servicing and am very impressed with the genuine appreciation for my business. Everyone is so helpful, nice and friendly. My cars were ready in the expected time (actually earlier). My cars were returned nicely washed and vacuumed inside! The service was explained clearly. There were no surprises on cost and discussed prior to any work being done. It was a great experience. I will definitely continue to have my cars serviced there! Thanks! More

AMAZING EXPERIENCE! After having such a horrible experience with the Browning Mazda Dealership, I reached out to other Mazda dealerships in the area. Capistrano Mazda cam After having such a horrible experience with the Browning Mazda Dealership, I reached out to other Mazda dealerships in the area. Capistrano Mazda came back with the best offer on the Mazda 6 Touring. Katrina Brown was the sales associate who so patiently e-mailed me for a couple days as we discussed the deal and actually honored it when I came in to do the paperwork. She made this whole experience so wonderful and if I could give 10 stars to this dealership, I would. After the paperwork was done and we were ready to go, the head of the service department, Fredy Campos, came over and introduced himself and explained everything I needed to know before driving away with my new Mazda 6. I am more than satisfied with my new car and especially the dealership I got it from! THANK YOU CAPO MAZDA & KATRINA BROWN!!! More

Great service!! Katrina and fellow staff members were all so caring, prompt, and honest. I had my dog with me and they were all very sweet and loving and even accommo Katrina and fellow staff members were all so caring, prompt, and honest. I had my dog with me and they were all very sweet and loving and even accommodated him on the test drive! Thank you!! More

Great, fast & courteous service New to the area and brought my Miata to Capistrano Mazda for 30,000 mile service. Service manager Freddy took care of everything. In & out within 2 h New to the area and brought my Miata to Capistrano Mazda for 30,000 mile service. Service manager Freddy took care of everything. In & out within 2 hours, including a driver taking me home and picking me up after service. Car was cleaned & washed inside and out and the bill was very reasonable and as promised. These guys are great! More

Always excellent service ! I come here for all of my Mazda service and would never go anywhere else! Everyone here is friendly and courteous, work is always first rate. I come here for all of my Mazda service and would never go anywhere else! Everyone here is friendly and courteous, work is always first rate. More

Consistently excellent service! I bought my first Mazda in 2008 and have been bringing it to Fredy ever since. The service team is very knowledgeable and friendly. They have helped k I bought my first Mazda in 2008 and have been bringing it to Fredy ever since. The service team is very knowledgeable and friendly. They have helped keep my Mazda 6 maintained and running great for the past 8 years. I plan on purchasing a new Mazda in the near future and continuing to bring it to Fredy for service. More

Exceptional Service Department Customer Service! I get three different brands of cars serviced and I have to say this is by far the best customer service of any place I've been. Found it by chance a I get three different brands of cars serviced and I have to say this is by far the best customer service of any place I've been. Found it by chance and so happy I did. It is easy to make an appointment online or by phone and the service is exceptional. They get you in and out quickly, have a comfortable waiting area with refreshments and are friendly and extremely professional. Best service I have ever had. Makes you happy you bought your car and definitely makes you want to keep doing business with them. A real pleasure. More

Outstanding Service I work with Fredy Campos for service needs on our family's 3 Mazdas. We very much appreciate Fredy's professionalism and the timeliness and quality o I work with Fredy Campos for service needs on our family's 3 Mazdas. We very much appreciate Fredy's professionalism and the timeliness and quality of the service technicians. More