Capistrano Mazda

Wonderful Experience This was the best car buying experience I’ve had. From my first contact with the dealership to when I drove my new CX5 off the lot, everyone was profe This was the best car buying experience I’ve had. From my first contact with the dealership to when I drove my new CX5 off the lot, everyone was professional and courteous. More

Great dealership, excellent sales team and customer service We purchased our 2017 CX5 Grand Touring from Capo Mazda and they were such a pleasant company to work with. Marcin, "our sales person" was very courte We purchased our 2017 CX5 Grand Touring from Capo Mazda and they were such a pleasant company to work with. Marcin, "our sales person" was very courteous and professional and took his time showing us the models we wanted to look at. There was no pressure to buy. Awesome dealership and team. You won't be disappointed if you stop by and talk to them. More

Great Experience buying 2017 CX5 My husband and I had the pleasure of working with the Capistrano Mazda team recently to purchase a 2017 Mazda CX5! Their professionalism, no hassle, e My husband and I had the pleasure of working with the Capistrano Mazda team recently to purchase a 2017 Mazda CX5! Their professionalism, no hassle, easy to work with team, made it worth the drive out there. AJ was excellent from the very start; not aggressive, always willing to give updated quotes and incredibly personable. Buying a car can be stressful but with Capistrano Mazda it was a breath of relief to find such a professional team to do business with. Thank you AJ!! More

Recall Repair So I was looking for a service center for my Mazda 3 since I wasn't happy at another Mazda service center that was recommended by a friend of a friend So I was looking for a service center for my Mazda 3 since I wasn't happy at another Mazda service center that was recommended by a friend of a friend. Well I went online and was reading thru reviews and noticed that there was another Mazda dealership closer to my home with good reviews. So I called in to the service center for a recall repair on my dash. Well Julie asked me for some information and she noticed that there was 2 recalls for my VIN. Well she ordered the parts for me and said she would call me back when the parts came in. Well the parts came in within a few days and gave me all the information I needed, like how long they would need the car etc. I was concerned that I would need a rental car and she assured me that they would have it covered and just to come in. Well I came in, checked in with Julie. She did the paperwork, got me in touch with Fredy the service Manager and in less than a half hour I was on the road again. I had a rental for free all I had to do was to make sure I replaced the gas that was used. The rental was not some small car, I was in a 2017 CR-5. I was shocked. Well the following day Fredy called me and said my car was ready and I was excited but I wanted to show my wife the rental and get her opinion on it with maybe the option of buying one for ourselves problem was that my wife was gone and would be returning on Sunday, he said no problem I'll see you Monday. This was on a Thursday. Needless to say me and the wife loved it and look forward to getting one in June of 2018. But I need to say this.. Julie took care of me in the beginning and she even told me that they would take care of me better than any other dealer and she did, she made sure that if I had any other recall fixes for me and also made sure I had my parts before I came in... Fredy not only took care of my car, he made me feel like family, he actually cared about my concerns and made sure to answer all my questions and got me in and out... and that is where a lot of dealerships lose customers. I am now a Capistrano Mazda customer for life, for as long as they have awesome people like Fredy and Julie. Thanks for the experience!!! More

It's fun to buy a car there I am a repeat customer. Tom and AM worked hard to get me a deal that I thought would not be possible. They work in your interest and are not pushy in I am a repeat customer. Tom and AM worked hard to get me a deal that I thought would not be possible. They work in your interest and are not pushy in any way. Lots of fun as well. More

Excellent experience!! Diego was very helpful and accurate and made the often stressful event of car buying a comfortable process and Moe provided good and timely assistance Diego was very helpful and accurate and made the often stressful event of car buying a comfortable process and Moe provided good and timely assistance. Would definitely use them again and recommend to friends and family. More

Katrina is the best! Katrina made the process smooth and quick. She is professional and great to work with. I wish all salespeople could be like her. I would definitely re Katrina made the process smooth and quick. She is professional and great to work with. I wish all salespeople could be like her. I would definitely recommend her! More

Alec Customer service. Alec was the most professional and compassionate respresentive for Mazda I could imagine. He was kind, informative and went out of his way to help me Alec was the most professional and compassionate respresentive for Mazda I could imagine. He was kind, informative and went out of his way to help me with my situation. Alec was greatly appreciated and I will share my experience. More

Fantastic customer service Capistrano Mazda has an amazing team. Katrina helped me find exactly what I was looking for. She took the time to make sure I knew how everything work Capistrano Mazda has an amazing team. Katrina helped me find exactly what I was looking for. She took the time to make sure I knew how everything worked in my Mazda( lol not very tech savvy). She showed me how to connect my phone to Bluetooth. I highly recommend Katrina for any future purchase at Capistrano Mazda. More