Capistrano Mazda

Go to Fredy for Excellent service! I have been going to Fredy Campos for service for over 5 years now. He is literally the only person I trust to service ALL my cars (not just my Mazda) I have been going to Fredy Campos for service for over 5 years now. He is literally the only person I trust to service ALL my cars (not just my Mazda). He is extremely trustworthy and always shows me exactly what the car needs - on the car, or if there is damage he always shows it to me. I will always be getting my cars serviced where ever Fredy is. I highly recommend going to him for any service needed and I think Capistrano Mazda is lucky to have him! More

Place feels like family Wonderful crew working here. Never felt tricked or bamboozled. They were very understanding and excel at dealing with a very zealous me. Absolutely wo Wonderful crew working here. Never felt tricked or bamboozled. They were very understanding and excel at dealing with a very zealous me. Absolutely wonderful experience. Not only is Mazda producing great cars these guys here at capo Mazda are representing the brand well. Both sales and service/parts are understanding and assisted me beautifully. For someone like me buying their first car they made the experience memorable. For a fairly new dealership they are miles beyond any previous experience I have shared elsewhere with friends and family. More

The entire team was always attentive! After months of shopping for a new car for our son that is 16 we decided to go with the Mazda 3. Capo Mazda was awesome to work with and everyone we c After months of shopping for a new car for our son that is 16 we decided to go with the Mazda 3. Capo Mazda was awesome to work with and everyone we came into contact with was very professional and easy going. We really loved the experience of buying a new car, which we all know isn't always an easy experience. I would personally like to thank Chris, Moe and Tom for their efforts to make purchasing the new car easy and seamless. I would highly recommend Capo Mazda to anyone looking for a great car and great people. More

Easiest Service Team to Work With! This was, by far, the best experience I've had dealing with a service issue on a car. From the minute I walked on the lot, until the minute I left, I This was, by far, the best experience I've had dealing with a service issue on a car. From the minute I walked on the lot, until the minute I left, I felt like I was their only customer. My car was ready for me to pick up before the stated time, and when I did pick it up it was clean. Everything that was done to my car was explained, and all my questions were answered. They didn't make me feel stupid for asking questions. I felt like I was a valued customer. More

Always awesome service I never used to take my car for service at a dealership because I thought it was unnecessary and more expensive, but Phillips Mazda (now Capistrano Ma I never used to take my car for service at a dealership because I thought it was unnecessary and more expensive, but Phillips Mazda (now Capistrano Mazda) changed that. Their normal price beats competitors coupons, they have never suggested unnecessary services or repairs, and I fully trust their service team. Freddy is always very nice and helpful. This team has provided the best car service experiences I have ever had. More

Great service, new CX-5 for wifey I just finished up shopping for a new CX-5 Touring for the wife... Tom, Katrina, and Joey gave us a great experience! I chatted online and within a fe I just finished up shopping for a new CX-5 Touring for the wife... Tom, Katrina, and Joey gave us a great experience! I chatted online and within a few hours, Tom called me back directly and worked out the deal with me. I drove up today, and wrapped it all up! We were in and out within 2 hours. I would definitely recommend this dealer. More

Saved My Day My car broke down on a Saturday, had to get it towed to the nearest Mazda Dealership. They were closed and couldn't look until Monday but Freddy came My car broke down on a Saturday, had to get it towed to the nearest Mazda Dealership. They were closed and couldn't look until Monday but Freddy came up to my car as we were waiting to get picked up and said hold on, let me try something. He brought my car into the back, came back a few minutes later and said that he could have my car up and running in 15 minutes. He kept to his word! I was expecting to have my car days later, but instead got it fixed and running within 30 minutes of arriving and free of charge- on a Saturday! Very friendly place, willing to help you in any way possible. More

I have been a regular customer for about two years, since I bought my Mazda speed3. I have had good experiences when dealing with Jayson The owner who works also in service department. I had a previous run i I bought my Mazda speed3. I have had good experiences when dealing with Jayson The owner who works also in service department. I had a previous run in with a female service manager who does not work there anymore. Now I have had a problem with the service manager Freddie, He was to call me back for an estimate for an engine mount replacement. I came in at 8:30 a.m. he said he would call me back later. I needed to pick up a part in the afternoon so I stopped in to ask him about my estimate as it was now 2:30pm and I did not hear from him. He said again I will have to get back to you. I looked around there are no other customers waiting in service area to be helped. He got rude with me and then I told him I think 6 hrs. was a long time for a simple estimate, I asked him if i needed to make an appointment to get an answer. I told him I wanted to talk to a manager he said go a head. I walked out and said never mind , I will find someone else to work on my car. He has always been kind of flip when ever I went in for an oil change, In the past I have ignored it, but at this point, I have had it with the attitude. I work with the public as I have my own business for the past 20 years, this is not reasonable customer service. More