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Capistrano Mazda
San Juan Capistrano, CA
1,320 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,320 reviews
February 17, 2021
My time at Capistrano Mazda was wonderful. The service was great and the staff were friendly and welcoming. Thank you for the helpful inspection video from Hector! was great and the staff were friendly and welcoming. Thank you for the helpful inspection video from Hector! More
by fkephart
Verified Customer
February 17, 2021
Excellent customer service, they do not pressure you to buy any unnecessary additions. This was the first purchase from a dealership in which I did not end up with a headache. They are true to the purchas buy any unnecessary additions. This was the first purchase from a dealership in which I did not end up with a headache. They are true to the purchase price, nothing changes. Highly recommend them for your next vehicle purchase. They took time to go thru every feature in the car and helped set up our phones to with the Mazda app. More
by rjesus96
Employees Worked With
AJ Jamshidi, Ben Deming
February 16, 2021
Fantastic service, attitude and allowing me to decide what I really wanted and needed. OTTO and Paul were awesome and i really appreciate the entire buying experience. will definitely recommend and I l what I really wanted and needed. OTTO and Paul were awesome and i really appreciate the entire buying experience. will definitely recommend and I love the car More
by rmccann629
February 13, 2021
You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. That was my experience with Capistrano Mazda ! More
by muniak.kate
February 13, 2021
Capistrano Mazda was friendly, professional and pleasant to work with. They kept me up to date about the status of my car. It was ready when promised. to work with. They kept me up to date about the status of my car. It was ready when promised. More
by TONYMAY1962
Employees Worked With
Alex Hernandez
February 09, 2021
I followed my mechanic Hector from Phillips and have never had any regrets! I recently traded in my 2016 Miata for a 2020! Alex, Diego, AJ, Kevin and Allison were all awesome! never had any regrets! I recently traded in my 2016 Miata for a 2020! Alex, Diego, AJ, Kevin and Allison were all awesome! More
by barirussell
Employees Worked With
Other Employees :
5 for Allison too with my loaner!, AJ Jamshidi, Alex Hernandez
February 08, 2021
Cyrena Moreno was very helpful during my first service. She communicated very well and sent frequent updates throughout the day. I had an issue with my car play and she made sure it was looked at and taken She communicated very well and sent frequent updates throughout the day. I had an issue with my car play and she made sure it was looked at and taken care of! More
by bridget.wasson
Employees Worked With
February 08, 2021
Alex in service was great and my car was ready before it was promised! I really like that I’m able to communicate with them on progress via text, very convenient. was promised! I really like that I’m able to communicate with them on progress via text, very convenient. More
by gina.larson
Employees Worked With
Jerry Aydemir, Alex Hernandez
February 05, 2021
Quick and easy drop off and pick up of my vehicle. Cyrena communicates well and sends updates during the day. I have a 2019 CX-5 that I got at Capistrano Mazda 2 years ago and, besides a cracked windshield f communicates well and sends updates during the day. I have a 2019 CX-5 that I got at Capistrano Mazda 2 years ago and, besides a cracked windshield from a road hazard, I have only had to bring the car in for the recommended scheduled maintenance and they still treat you like a valued customer every time you visit. More
by darrenh
Employees Worked With
February 05, 2021
Cyrena Moreno really helped us out. We had several items that needed to be taken care of and she was knowledgeable and helpful with all of them. She understood exactly what was needed and helped us out wit that needed to be taken care of and she was knowledgeable and helpful with all of them. She understood exactly what was needed and helped us out with our limited budget and the immediate repairs that had to be addressed. More
by STACI_KLINE
